SMB Account Director, Search & Staffing - Talent Solutions

Company Description

is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At , our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted advisor and partner to our customers in the Staffing / Recruitment industry. You will help them understand the financial value of our solutions, work with them to help measure that value, and build long‑term relationships that secure ongoing revenue growth for both parties.

Although you possess a strategic approach to selling and strive to meet / exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities

• Build relationships with decision makers and stakeholders across a dedicated customer base
• Drive customer decision making by achieving shared vision and proactively considering the value propositions that tie all stakeholders together
• Drive customer growth by proactively identifying opportunities to deliver greater customer value
• Research customer’s business and prepare thoughtful questions and insights in advance of customer meetings
• Ask layered, open‑ended questions to understand and clarify customer’s objectives and challenges beyond surface‑level detail
• Shift communication style and content to fit the needs of different stakeholders
• Lead with solutions, not products, when making recommendations aligned to customer objectives
• Sell with integrity
• Think commercially and apply business acumen when crafting and negotiating commercial agreements
• Use data and insights to support investment recommendations or overcome customer objections
• Proactively mitigate churn risk by adopting a smart, customer‑centric approach
• Engage customers throughout to confirm and clarify value and adapt a strategy when needed to optimize ROI
• Apply business acumen in account planning by considering economic, industry, and company factors with a customer‑centric lens
• Map all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agree to joint accountability with colleagues and cross‑functional teams for optimal customer success
• Practice humility and ask for help from colleagues when faced with a challenge or unknown
• Be disciplined in territory and account planning, forecasting, and quota attainment
• Follow best practices when using CRM and other sales tools to manage the sales and buyer cycles

Basic Qualifications

Preferred Qualifications

Suggested Skills

is committed to fair and equitable compensation practices.

The pay range for this role is $101,000 to $145,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and / or other applicable incentive compensation plans. For more information, visit

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@.com and describe the specific accommodation requested for a disability‑related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you fully participate in that process. Examples of reasonable accommodations include but are not limited to :

A request for an accommodation will be responded to within three business days. However, non‑disability related requests, such as following up on an application, will not receive a response.

will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by , or (c) consistent with 's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, follows the Pay Transparency and non‑discrimination provisions described at this link :

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which handles personal data of employees and job applicants :

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