Account Director, GSI Partnerships

Account Director, GSI Partnerships

Uniphore is one of the world's largest AI-native enterprise companiesproven at scale and built for the enterprise. Our platform powers the future of customer and employee experiences by combining Generative AI, Knowledge AI, Emotion AI, workflow automation, and AI co-pilots. Through partnerships with leading GSIs and BPOs, we enable enterprises to unlock measurable business outcomes across industries.

We are seeking an accomplished Account Director, GSI Partnerships to drive revenue growth through Uniphore's relationships with Global System Integrators (GSIs). This role is accountable for managing executive relationships, building joint pipeline, and closing deals in collaboration with GSI partners. The ideal candidate has deep SaaS / AI enterprise sales expertise, experience with GSI / BPO co-sell motions, and a strong track record of quota attainment in complex enterprise environments.

Key Responsibilities

• GSI Partnership Sales
• Own and deliver revenue targets tied to assigned GSI partnerships.
• Execute joint account planning with GSI partners to build and advance pipeline.
• Drive partner-sourced and influenced opportunities through the full sales cycle.
• Sales Execution
• Lead enterprise sales engagements from opportunity identification to close.
• Present Uniphore's AI solutions and craft value-based business cases for executives.
• Negotiate complex agreements to ensure win-win outcomes.
• Relationship Management
• Build and sustain trusted senior-level relationships with GSI sales leaders and practice heads.
• Act as the primary point of contact for sales execution with designated GSIs.
• Cross-Functional Collaboration
• Partner with Marketing to deliver co-branded campaigns and joint events.
• Align with Product and Solutions Engineering to ensure partner solutions address customer needs.
• Work with Customer Success to ensure adoption and expansion of GSI-driven deployments.
• Performance & Reporting
• Consistently achieve or exceed quarterly and annual revenue targets.
• Maintain accurate forecasting and pipeline reporting within Salesforce.

Qualifications

Hiring Range : $289,600 - $398,200 - for Primary Location of USA - CA - Palo Alto. The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference : USA - CA - Palo Alto. Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.