Senior National Account Manager

POSITION OVERVIEW

As our Senior National Account Manager - CPG Retail Sales , you will be the driving force behind our retail expansion, managing a portfolio of key grocery and specialty retailers while leading a network of sales brokers to exceed revenue targets. This high-impact role combines strategic account management, broker oversight, and aggressive prospecting to hunt and close new "white space" doors across North America. Reporting to the Head of Retail Sales, you'll lock in distribution for Queen Anne® Cordial Cherries and Chocolate for a Cause® bars in chains that have never carried us-turning cold outreach into signed vendor agreements, first POs, and double-digit growth.

KEY RESPONSIBILITIES

• Account Management : Serve as the primary relationship owner for national / regional grocery chains (e.g., Kroger, HEB, Albertsons) and specialty banners; secure new distribution, velocity-driving displays, and lock in 52-week promo calendars.
• Broker Leadership : Direct and motivate sales brokers across territories; set aggressive KPIs, run quarterly business reviews, and keep every rep laser focused on your plan.
• Prospecting & New-Door Acquisition : Aggressively identify, qualify, cold-call, pitch, and close new retail accounts in high-white-space markets.
• Sales Strategy & Execution : Build account-specific playbooks-pricing architecture, trade-spend ROI, new-item launch timelines-that deliver YOY growth and beat annual top-line and profit targets.
• Analytics & Reporting : Mine syndicated and retailer data; turn insights into "here's where we steal share" recommendations that optimize assortments, facings, and seasonal programs.
• Cross-Functional Execution : Partner with Marketing for shopper activations, Supply Chain for bullet-proof fulfillment, and R&D for limited-time flavors that fly off shelves.
• Travel & Representation : 50%+ on the road-broker meetings, buyer presentations, reset walkthroughs, and Trade Shows.

QUALIFICATIONS

PERSONAL ATTRIBUTES

REPORTING RELATIONSHIP

Reports to : Senior Director, Head of Retail Sales

COMPENSATION & BENEFITS

EQUAL OPPORTUNITY EMPLOYER

World's Finest Chocolate is committed to building a diverse and inclusive workplace. We celebrate diversity and prohibit discrimination of any kind, ensuring a respectful and supportive environment for all employees.