Description
& SummaryAt PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
The Opportunity
As part of the Operations Consulting team you will lead the development of AI-enabled operating models and transformation roadmaps across core payer functions. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to drive operational transformation and deliver measurable outcomes for clients. This role offers the chance to engage with senior stakeholders, shape innovative solutions, and contribute to a high performing team culture that values inclusivity and excellence.
Responsibilities
- Lead the creation of AI-driven operating models and transformation strategies
- Engage with senior stakeholders to develop innovative solutions
- Drive measurable outcomes through impactful project management
- Utilize analytical skills to identify and address client needs
- Promote continuous improvement initiatives in operational practices
What You Must Have
- Bachelor's Degree
- At least 7 years of experience
What Sets You Apart
- Master's Degree in Business Administration preferred
- Proven success leading workstreams in consulting or payer settings
- Understanding payer operations, payer value chain, and technology platforms
- Driving automation and advanced analytics solutions
- Structuring complex analyzes and synthesizing insights
- Coaching and mentoring junior staff for team culture
- Working with senior stakeholders for actionable plans
- Facilitating workshops and communicating recommendations
- Experience with technology platforms, automation tools, analytics solutions, or AI/ML capabilities supporting payer operations
Travel Requirements
Up to 80%Job Posting End Date
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager • Melville,NY
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