Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

Title : Account Manager - Commercial Lines Fully Remote | Supporting : Producer Operations Team | Book Focus : General, Construction (required experience) Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations About the Role : Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities : Ideal Candidate Qualifications : 3+ years of account management experience, or 5+ years in the insurance industryThorough knowledge of insurance brokerage and client needs Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skillsProficiency in MS Office (Outlook, Word, Excel) What We Offer : Company-paid health insurance 401K with employer match Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit www.ioausa.com.

J-18808-Ljbffr