Sales Compensation Process Administrator

Sales Compensation Process Administrator

HP is seeking a Sales Compensation Process Administrator to support the end-to-end administration and modernization of global sales compensation programs.

This role is responsible for compensation plan configuration, crediting, quota deployment, incentive calculation execution, claims resolution, pay validation, and sales letter distribution within a modern SPM platform (e.g., Forma.ai, Varicent, Xactly).

In addition to operational execution, this role will contribute to transforming existing compensation processes, improving automation, and supporting ongoing SPM platform evolution.

The ideal candidate combines operational discipline with a continuous improvement mindset and curiosity about leveraging AI and automation to increase efficiency and accuracy.

Responsibilities:

• Support semi-annual plan rollouts and mid-cycle updates
• Execute monthly incentive calculation cycles
• Perform pre- and post-calculation validations and reconciliation analysis
• Investigate and resolve Tier 1 compensation claims and disputes
• Identify recurring issue patterns and recommend systemic fixes
• Support generation and distribution of sales compensation letters; track acknowledgements
• Be accountable for timely and accurate payments
• Participate in SPM system implementation, enhancements, or migrations
• Contribute to transformation initiatives focused on simplifying, standardizing, and automating processes
• Identify opportunities to leverage AI tools to:
• Improve claims triage and investigation
• Automate validation workflows
• Enhance reporting and performance monitoring
• Reduce manual adjustments

Education & Experience Required

• Bachelor's degree in Business, Finance, Information Systems, or related field
• 4 - 7 years of experience in Sales Compensation Administration or Revenue Operations
• Hands-on experience with at least one SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus)
• Experience participating in an SPM implementation or major platform enhancement strongly preferred
• Experience supporting global sales organizations and complex go-to-market preferred

Knowledge & Skills

• Strong understanding of compensation plan mechanics and crediting models
• Experience managing high-volume claims environments
• Advanced Excel skills (pivot tables, reconciliation analysis, data validation)
• Familiarity with automation tools and workflow optimization
• Experience using AI-enabled productivity tools (e.g., intelligent document review, data anomaly detection, workflow automation assistants) preferred
• Strong analytical and investigative skills
• Detail-oriented with high standards for data accuracy
• Ability to adapt to evolving systems and digital transformation initiatives
• Strong written and verbal communication skills

Impact & Scope

• Direct impact on compensation accuracy and seller trust
• Key contributor to modernization of sales compensation administration
• Supports implementation and continuous improvement of SPM platform capabilities
• Partner to Sales Compensation Design team, HR, Sales Leadership, IT, and SPM vendor

The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Sales Operations

Schedule - Full time

Shift - No shift premium (United States of America)

Travel - Not Specified

Relocation - No

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"