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Skylift Inc.
Inside Sales CoordinatorSkylift Inc. • Lorain, OH, United States
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Inside Sales Coordinator

Inside Sales Coordinator

Skylift Inc. • Lorain, OH, United States
20 days ago
Job type
  • Full-time
Job description

Customer Service & Inside Parts Coordinator

We are seeking a motivated and detail-oriented Customer Service & Inside Parts Coordinator to join our team. This role is ideal for a professional who thrives in a fast-paced manufacturing environment and is passionate about delivering outstanding customer service while maintaining operational accuracy.

Key Responsibilities

  • Provide customers with outstanding service and support
  • Assist in handling customer satisfaction and resolving customer complaints professionally and efficiently
  • Build and maintain strong rapport with customers
  • Provide quotes and process orders for customers
  • Coordinate with other departments on orders

Required Skills & Qualifications

Core Skills:

  • Excellent verbal and written communication skills
  • Strong critical thinking skills with the ability to work independently
  • Ability to multi-task in a demanding environment while maintaining attention to detail
  • Proficiency in Microsoft Office applications
  • Experience with NetSuite (or equivalent ERP system) is a plus

Basic Requirements:

  • Minimum of two (2) years of customer service experience
  • Basic accounting or financial knowledge
  • Ability to work effectively in a team-based environment
  • Ability to successfully pass pre-employment drug screening and background check

The ideal candidate is customer-focused, organized, and proactive, with a strong sense of accountability. You should be comfortable working cross-functionally with multiple departments while ensuring customers receive accurate and timely service.

If you are looking for an opportunity to grow within a collaborative manufacturing environment and contribute to a company that values quality and customer satisfaction, we encourage you to apply.

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Inside Sales Coordinator • Lorain, OH, United States

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