Underwriting/Operations Supervisor - Commercial Property (Dallas, TX)

Branch Office Supervisor

Under occasional supervision, oversee operations for a branch office and product line. Supervise operational procedures for a product, and supervise and train operations staff. Audit operational procedures periodically. Process complex endorsements, changes, and cancellations to existing insurance policies. Provide administrative support to branch office.

This is an in-office position, Monday - Friday

8:00am - 4:30pm (Central Time)

Supervise operations workflow and procedures for a branch office.

Supervise and train operations staff of a branch office.

Process the most complex endorsements, changes, and cancellations to existing insurance policies when escalated from other staff.

Conduct audits of procedures to ensure operational compliance.

Serve as primary office contact for branch activities and facilities while coordinating building and technology efforts with Building Management, Home Office Facilities and/or IT.

Assist in special projects and other tasks when needed.

Associates degree preferred

5+ years of related experience for consideration

[OR] equivalent level of education and experience

Supervisory experience required

Experience with commercial property insurance preferred

Ability to use analytical methods in branch operations to find creative yet workable solutions.

Ability to communicate findings and recommendations to internal and external contacts on branch operations matters.

Ability to review an operations process and identify/suggest opportunities for efficiency and/or greater effectiveness.

Ability to supervise and develop subordinates to ensure increased performance

Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.

$64,490.00 - $90,447.00

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Annual bonus plans

Employee stock ownership plan (ESOP)

401(k) automatic 3% company contribution

Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Paid time off (PTO) and holidays

Paid volunteer time off (VTO) to support our communities

Parental and family care leave

Flexible & hybrid work arrangements

Fitness center discounts and free virtual fitness platform

Employee assistance program

Comprehensive medical, dental and vision benefits

Flexible spending and health savings accounts

2x base salary for group life and AD&D insurance

Voluntary life, critical illness, & accident insurance for purchase

Short-term and long-term disability benefits

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications.

Training & certification opportunities

Tuition reimbursement

Education bonuses

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.