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B2B - Sales Operations Specialist (Korean Bilingual)SBT Global • Irvine, CA, United States
B2B - Sales Operations Specialist (Korean Bilingual)

B2B - Sales Operations Specialist (Korean Bilingual)

SBT Global • Irvine, CA, United States
3 days ago
Salary
$65,000.00 yearly
Job type
  • Full-time
Job description

B2B - Sales Operations Specialist (Korean Bilingual)

Full-time

On Site

Salary: $65,000 $75,000 DOE

Bilingual Korean required

We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations. This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.

Job Description

1. National Account Sales Operations

  • Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
  • Oversee purchase order tracking, allocation, and fulfillment coordination
  • Monitor sell-in, sell-through, and inventory health across accounts
  • Support line reviews, seasonal programs, and promotional execution
  • Coordinate new item setup, SKU onboarding, and retailer compliance requirements

2. Forecasting & Inventory Planning

  • Assist in demand forecasting and replenishment planning
  • Work closely with supply chain to optimize inventory levels
  • Identify potential stock risks or overstock situations
  • Support pricing adjustments, promotional forecasting, and margin analysis

3. Financial & Deduction Management

  • Monitor retailer deductions, chargebacks, and claims
  • Coordinate with Finance to reconcile invoices and AR
  • Track trade spend, co-op programs, and promotional investments
  • Analyze gross margin performance by account and SKU

4. Reporting & Business Analytics

  • Prepare weekly/monthly business performance reports
  • Analyze trends and provide insights to senior leadership
  • Track KPI performance (sales growth, IMU, inventory turns, margin)
  • Support executive presentations and retailer business reviews

5. Cross-Functional Leadership

  • Coordinate with Brand partners on pricing, packaging, and product changes
  • Partner with Marketing on retail activations and in-store programs
  • Improve internal operational workflows and reporting systems
  • Support continuous improvement initiatives

Qualifications

Required Experience

  • Korean Bilingual required
  • Bachelor's degree in Business, Supply Chain, Finance, or related field
  • 35 years of experience in B2B sales operations, wholesale, or retail management
  • Experience working with major national retailers strongly preferred
  • Strong Excel proficiency (advanced functions, pivot tables required)
  • ERP experience preferred
  • Strong analytical and problem-solving skills
  • Ability to manage multiple high-volume accounts simultaneously
  • Strong communication and cross-functional coordination skills

Preferred Industry Experience

  • Beauty, cosmetics, or CPG distribution
  • Experience with retail programs (TPD, co-op, IMU, promotional planning)
  • Knowledge of retailer compliance, chargebacks, and deduction processes
  • Understanding of margin analysis and working capital impact

Additional Information

All your information will be kept confidential according to EEO guidelines.

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B2B - Sales Operations Specialist (Korean Bilingual) • Irvine, CA, United States

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