Talent.com
Shaner Hotel Group
Front Desk Supervisor | Durham Marriott City CenterShaner Hotel Group • Durham, NC, United States
Front Desk Supervisor | Durham Marriott City Center

Front Desk Supervisor | Durham Marriott City Center

Shaner Hotel Group • Durham, NC, United States
5 days ago
Job type
  • Full-time
Job description

Front Desk Supervisor

Join our team and help create memorable guest experiences while growing your hospitality career!

We're seeking an energetic and customer-focused Front Desk Supervisor to assist in leading our front office team and ensure exceptional guest experiences. This role is responsible for supervising daily Front Desk operations, supporting team members, resolving guest concerns, and maintaining company and brand service standards.

Responsibilities

  • Supervise Front Desk operations and staff.
  • Deliver outstanding guest service and resolve guest concerns promptly.
  • Maintain knowledge of hotel amenities, room types, rates, availability, and arrivals/departures.
  • Assist team members as needed to ensure smooth operations.
  • Monitor cleanliness, organization, and presentation of Front Desk areas.
  • Process guest payments, folios, and cash handling procedures accurately.
  • Promote a positive, service-focused work environment.
  • Perform other duties as assigned.

Qualifications

  • Minimum 1 year of hotel Front Desk or related hospitality experience; Marriott experience a plus.
  • Previous supervisory experience preferred.
  • Strong communication and customer service skills.
  • High school diploma or equivalent required; some college preferred.
  • Bilingual English/Spanish is a plus.
  • Knowledge of local attractions and area information preferred.
  • Ability to work a flexible schedule, including weekends, holidays, and varied shifts, as needed.
Create a job alert for this search

Front Desk Supervisor | Durham Marriott City Center • Durham, NC, United States

Similar jobs

Director of Operations | Full-Time | Durham Convention Center

Oak View GroupDurham, NC, United States
Full-time

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.Offering an unmatched, 360-degree solution set for a collection of... Show more

 • Promoted

Team Manager - Duke Hospital

PaneraDurham, NC, United States
Full-time

At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Show more

 • Promoted

Finish Line Macy's Store Management - The Streets at Southpoint, Durham, NC

Finish LineDurham, NC, United States
Permanent

Assistant Store Manager and Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio... Show more

 • Promoted

Restaurant Assistant Manager

Thrive Restaurant GroupApex, NC, United States
Full-time

Are you a born motivator with a passion for tacos, teamwork, and making the shift sizzle? QDOBA Mexican Eats is looking for a Shift Supervisor who's ready to bring their energy, leadership, and fla... Show more

 • Promoted

Clubkeep Lead, Durham

SwitchyardsDurham, NC, United States
Part-time

The Clubkeep Lead gives a damn about our spaces, our member experience, and what goes on behind the scenes.Switchyards is the world's first neighborhood work club.We're creating places to do our be... Show more

 • Promoted

Shift Supervisor at Joe Rae Cafe (Duke Campus)

Grub DurhamDurham, NC, United States
Full-time

Joe Rae Cafe (Grub Durham) is looking for a Shift Supervisor to oversee all restaurant operations, including welcoming and serving customers.Shift Supervisor responsibilities include delegating tas... Show more

 • Promoted

Ophthalmic Assistant (Front Desk + Clinical Training)

Triangle OphthalmologyChapel Hill, NC, United States
Full-time

About the Position Triangle Ophthalmology is a small, physician-owned practice focused on high-quality, medically oriented eye care.We are seeking a dependable, detail-oriented team member to join ... Show more

 • Promoted

Retail Front End Supervisor - Full-Time

Burlington StoresHolly Springs, NC, United States
Full-time

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day.If you want to grow your retail career with a caring and inclusive organizati... Show more

 • Promoted

Assistant Manager - South Durham 15/501

Discount TireDurham, NC, United States
Full-time

At Discount Tire, we change more than tires.As an Assistant Store Manager, you'll lead and mentor a team, keep our customers safe, and build a career and life that you love.We are a people-first te... Show more

 • Promoted

Desk Assistant - Granville Towers

American Campus CommunitiesChapel Hill, NC, United States
Part-time

Desk Assistant - Granville TowersDepartment: Property AdminEmployment Type: Part TimeLocation: Granville Towers - Chapel Hill, NCReporting To: Resident Experience ManagerDescriptionThe Desk Assista... Show more

 • Promoted

Catering Supervisor - DUKE University Athletics

Proof of the PuddingDurham, NC, United States
Full-time +1

Catering Supervisor - DUKE University Athletics.Duke University - Durham, NC 27708.Hourly Level Entry Position Type Full Time Education Level Not Specified Travel Percentage Up to 25% Category Reta... Show more

 • Promoted

Restaurant & Operations Manager

Raging Waters Los AngelesDurham, NC, United States
Full-time

Restaurant / Entertainment Manager.Now add bowling, arcade games, amazing parties, and delicious food.Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of ... Show more

 • Promoted

Front Desk Teammate - RTP (Part-Time)

Fitness ConnectionDurham, NC, United States
Part-time

POSITION SUMMARY Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving ... Show more

 • Promoted

Part Time- Lead Operation Manager (Keyholder)- Williams Sonoma Streets at Southpoint- Durham, NC

Williams-SonomaDurham, NC, United States
Part-time

We hope you're interested in building a home with us.Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.Our mission is to enhance... Show more

 • Promoted

Front Desk Agent

SchulteChapel Hill, NC, United States
Full-time

Guest Service RepresentativeSchulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is... Show more

 • Promoted

General Manager

Five GuysApex, NC, United States
Full-time

We're looking for a General Manager who runs a great restaurantevery shift, every day.This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, ... Show more

 • Promoted

Front Desk/Admin Assistant

Vance RecoveryRoxboro, NC, United States
Full-time

THIS POSTING IS FOR 911 RIDGE RD ROXBORO NC.HOWEVER, TRAINING WILL BE IN HENDERSON NC.Assist in checking in clients as they enter clinic.Communicate with Nursing and Security Personnel to assist cl... Show more

 • Promoted

SHIFT SUPERVISOR

Jason's DeliDurham, NC, United States
Full-time

Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an... Show more

 • Promoted

Team Manager - Duke Hospital

Panera BreadDurham, NC, United States
Full-time

At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Show more

 • Promoted

Ecommerce Merchandising SpecialistDurham, North Carolina

Dollar Shave ClubDurham, NC, United States
Full-time

Ecommerce Merchandising SpecialistIn 2011, Dollar Shave Club didn't just shake up the shaving aislewe reinvented it.A viral video put us on the map, and our direct-to-consumer model challenged an e... Show more