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Medical Assistant (Part-Time -Remote )PharmD Live • Birmingham, AL, United States
Medical Assistant (Part-Time -Remote )

Medical Assistant (Part-Time -Remote )

PharmD Live • Birmingham, AL, United States
6 days ago
Salary
$16.00 hourly
Job type
  • Part-time
Job description

Medical Assistant (Part-Time)

Schedule: MondayFriday | 2:00 PM 7:00 PM CST Location: Remote Employment Type: Part-Time Compensation: $16$18 per hour (based on experience)

Position Overview

We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.

This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.

This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.

Core Responsibilities

Patient Outreach & Scheduling

  • Conduct high-volume outbound and inbound patient calls during scheduled shift
  • Schedule Annual Wellness Visits and care management appointments
  • Provide professional patient education regarding preventive services
  • Meet daily outreach and scheduling performance targets

Medical Assistant Support Duties

  • Perform medication reconciliation with patients
  • Update medical histories, allergies, and preventive care gaps
  • Collect and document patient-reported vitals when applicable
  • Prepare charts for provider review
  • Ensure accurate documentation within the EHR
  • Support care coordination and follow-up activities

Compliance & Documentation

  • Maintain HIPAA compliance at all times
  • Accurately document all patient interactions in the EHR
  • Escalate clinical concerns to supervising providers as appropriate

What This Role Requires

  • Comfort making 5080 patient calls per shift
  • Strong phone presence and ability to engage Medicare-aged patients
  • Ability to work efficiently in a fast-paced, structured environment
  • Excellent multitasking and documentation skills
  • Professionalism and resilience when handling objections or voicemail-heavy outreach

Qualifications

  • Medical Assistant certification or equivalent healthcare experience required
  • Prior experience in a medical office, primary care, or care coordination setting
  • Prior call center experience strongly preferred
  • Familiarity with Epic, NextGen, or similar EHR systems preferred
  • Experience working with Medicare populations preferred

Ideal Candidate Profile

  • Self-motivated and disciplined in a remote setting
  • Comfortable with performance metrics and call volume expectations
  • Detail-oriented and clinically accurate
  • Reliable and punctual for scheduled shift
  • Able to balance patient empathy with efficiency
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Medical Assistant (Part-Time -Remote ) • Birmingham, AL, United States

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