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Veterans Sourcing Group
Business Support AnalystVeterans Sourcing Group • Glen Allen, VA, United States
Business Support Analyst

Business Support Analyst

Veterans Sourcing Group • Glen Allen, VA, United States
30+ days ago
Job type
  • Temporary
Job description

Mortgage Operations / Lock Desk Support (Contract)

Location: Glen Allen, VA 23059 (4 days onsite) Duration: 6 Months Contract Pay Rate: $23.98/hr W2 Schedule: MondayFriday, 8:00 AM 5:00 PM

Job Summary Seeking a detail-oriented contractor to support Mortgage Retail & Correspondent Lock Desk operations. The role partners with Loan Officers and internal teams to maintain accurate loan pricing, locks, and data while ensuring compliance and timely pipeline processing.

Key Responsibilities

  • Maintain rate locks, relocks, extensions, renegotiations, and pricing updates
  • Perform manual loan data updates and validate eligibility/pricing rules
  • Support reporting, audits, and testing during rule rollouts
  • Manage high-volume email queues and resolve pipeline issues with stakeholders
  • Ensure accuracy and compliance across mortgage operations

Required Skills

  • Strong math aptitude (percentages, rates, calculations)
  • Advanced Excel and MS Office proficiency
  • Excellent attention to detail and data entry accuracy
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment

Preferred

  • Mortgage industry experience
  • Experience with Empower, Encompass, SPARK, or PollyEx

Interview: One round (Microsoft Teams) Start: Immediate need

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Business Support Analyst • Glen Allen, VA, United States

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