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Mercer France
Insurance Commercial Lines Account ManagerMercer France • Birmingham, AL, United States
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Insurance Commercial Lines Account Manager

Insurance Commercial Lines Account Manager

Mercer France • Birmingham, AL, United States
19 days ago
Job type
  • Full-time
Job description

Account Manager

Our not-so-secret sauce.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff, a division of Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MRSH).

A day in the life.

As our Account Manager (or other service role, DOE) on the Energy Commercial Lines team, you'll be primarily responsible for constant customer interaction that is heavily focused on customer service of mid to large sized accounts. You will make independent decisions (while working on a team), while adhering to standards, processes and procedures. Day to day duties will include:

  • New and renewal business assist producers and marketing team with creating pre-renewal presentations, information gathering, preparing submissions, receiving/preparing quotes, updating marketing results and coverage comparisons, bind process, including collecting subjectivities and assist team support with surplus lines filings, certificates and auto ID card issuance
  • General account management binder and policy tracking, review and delivery, process endorsements, audits, including billing, assist with client requests and maintains client files in appropriate systems.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Bachelor's degree or equivalent education and related training
  • 3-7 or more years of relevant commercial insurance industry experience
  • Appropriate insurance license required
  • Strong client relations skills to build and maintain positive business relationships with clients, internal teams and market contacts
  • Excellent communication skills and service oriented, willingness to work with teammate to resolve client and company issue
  • Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite
  • Ability to travel, occasionally overnight

These additional qualifications are a plus, but not required to apply:

  • Advanced degree
  • Certification or designation
  • Experience with requests for proposal
  • Experience working on multi-layered accounts, London and Bermuda markets, energy industry, a plus, but not required
  • Proficiency in use of Sagitta and/or ImageRight

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work / remote work
  • Charitable contribution match programs
  • Stock purchase opportunities
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Insurance Commercial Lines Account Manager • Birmingham, AL, United States

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