Medical Assistant, Float - Urgent Care/Occupational Health - Administration - UC

Float Medical Assistant

A nonexempt, float position responsible for providing a combination of clinical and clerical support in Urgent Care and Occupational Health settings across any of our locations, based on operational needs. This role ensures seamless patient care by adapting to various office environments while adhering to Inspira Health's Mission, Vision and Values. The Float Medical Assistant plays a key role in preparing patients for exams, administering medications and vaccines, supporting providers during procedures, collecting specimens, and maintaining accurate patient documentation. The role also includes administrative responsibilities such as scheduling, insurance verification and workplace injury documentation.

Education & Experience:

• High school diploma or general equivalency diploma (GED) required.
• Medical assistant diploma and certification from an accredited vocational institution or a community college required.
• Minimum 1 year of relevant experience in a Medical Practice preferred.
• Phlebotomy and EKG experience strongly preferred.

Certification/Licensure:

• Active Medical Assistant Certification or Registry required.
• Must possess an active AHA Healthcare Provider CPR/ BLS certification.

Position Responsibilities

Fulfills patient care responsibilities as assigned by specific practice:

Duties may include checking schedules and organizing patient flow in Electronic Medical Record

Accompanying patients to exam/procedure room

Assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.

Collecting patient history.

Performing screenings per provider guidelines.

Assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.

Fulfills clerical responsibilities as assigned:

Chart preparation; sending/receiving patient medical records; obtaining lab/radiology reports, hospital notes, referral information, etc.

Completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics.

Obtaining prior authorizations or pre-certifications, completing and submitting tasks according to office protocol, managing and updating charts to ensure that information is complete and filed appropriately.

Fulfills environmental responsibilities:

Setting up instruments and equipment according to department protocols.

Cleaning/ sterilizing exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.

Maintaining universal precautions as per guidelines; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms.

Fulfills organizational responsibilities:

Respecting/securing patient rights and private health information (PHI); complying with HIPAA guidelines; responding appropriately to emergency codes; sharing concerns relating to patients and/or staff with immediate supervisors.

Fulfills clinical medical assisting responsibilities in accordance with state law:

Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving

Checking vital signs or mensuration.

Physical examination preparations and assistance.

Clinical pharmacology; drug administration through various routes including injections.

Prescription verifications with physician's orders.

Minor surgery assistance including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring.

Therapeutic modalities.

Instructing patients with assistive devices, body mechanics, education, and home care.

Laboratory procedures including OSHA guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipunctures.

Specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography, emergency triage, and first aid, as well as a variety of specialty practice specific procedures.

Additional practice specific duties may be assigned.

Physical Requirements

Place an N, O, F or C in the boxes below

N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%)

Lifting <20lbs - F - Standing - C - Sitting - F

Lifting 20-50lbs - O - Climbing - N - Kneeling - O

Lifting>50lbs - O - Crouching - O - Reaching - F

Carrying - F - Hearing - C - Walking - C

Pushing - F - Talking - C - Vision - C

Environmental Conditions

Noise - F - Varied Temperatures - F - Cleaning Agents - C

Noxious odors - O - Patient Exposure - C - Operative Equipment - F