Insurance Specialists

Insurance Specialists

AECOM is seeking Disaster Recovery Insurance Specialists to join our dynamic team. This is a contingent position, with deployment scheduled as work becomes available. In this role, you will provide critical support to local, state, tribal, and territorial clients, ensuring compliance with the Robert T. Stafford Act and FEMA's Disaster Assistance Policy (DAP) 9580.2. You will play a key role in helping communities recover from federally declared disasters by reviewing insurance policies, claims, and activities, offering expert recommendations, and providing technical guidance related to FEMA Public Assistance programs. This position will be offered on a contingent basis, pending client request.

As a Disaster Recovery Insurance Specialist, you will:

• Provide Expert Guidance: Assist clients in navigating insurance compliance with the Robert T. Stafford Act, 44 CFR, FEMA Public Assistance Program and Policy Guide (PAPPG), and other relevant regulations.
• Review and Recommend: Analyze insurance policies, settlements, and receipts to provide informed recommendations during all phases of project development.
• Calculate Insurance Adjustments: Determine insurance adjustments in accordance with federal and insurance guidelines.
• Collaborate with Experts: Work closely with architects, engineers, and construction managers to verify quantities, develop cost estimates, and resolve discrepancies between insurance calculations and project estimates.
• Maximize Client Assistance: Support project staff in coordinating FEMA Public Assistance activities to ensure clients receive the maximum eligible assistance.
• Educate and Coach: Provide training and coaching to clients on insurance standards to reduce de-obligation risks and enhance future reimbursement opportunities.
• Deliver Exceptional Service: Maintain strong relationships with state emergency management officers and sub-recipients through responsive and professional day-to-day interactions.
• Ensure Quality and Timeliness: Deliver high-quality work products that meet AECOM's standards while adhering to project timelines.
• Manage Documentation: Perform data entry, maintain project filing systems, and manage documentation within an electronic document management system.
• Resolve Issues: Address routine questions and escalate complex issues to senior team members as needed.

Qualifications

Minimum Requirements:

• BA/BS + 2+ years of demonstrated past performance with FEMA Public Assistance or other relevant programs at the state and/or federal level or demonstrated equivalency of experience and/or education
• Must pass a state and federal criminal history/security background check.
• Must pass a pre-employment drug screen.
• Valid US Driver's License for travel to various regional and satellite locations to support project task(s) assignments and scope of work. For positions with driving responsibilities, Motor Vehicle Records are reviewed as part of AECOM's background check process to ensure compliance with the Company's driving standards.
• Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual collaboration (Microsoft Teams, etc.).

Preferred Qualifications:

• Experience delivering PA Assistance on at two or more previous disasters.
• Experience and practical knowledge of FEMA Categories and project worksheet development.
• Possess flexibility to respond to and manage different tasks, often with competing priorities;
• Excellent verbal and written communication skills;
• Ability to work in a team environment;
• Strong work ethic and ability to work independently.

Additional Information

• This position does not include sponsorship for United States work authorization.
• This position does not include relocation benefits.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.