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Bell Bank
Mortgage Loan Officer AssistantBell Bank • Goodyear, AZ, United States
Mortgage Loan Officer Assistant

Mortgage Loan Officer Assistant

Bell Bank • Goodyear, AZ, United States
30+ days ago
Job type
  • Full-time
Job description

Under supervision and management of the loan officer, this position helps build a team with the goal of growing and expanding the team's business while ensuring the highest possible level of customer service to the team's clients.

Primary Duties:

  • Assist loan officer in managing new and existing loan volume.

  • Assist the loan officer with marketing their services.

  • Maintain customer database and assist in marketing to previous mortgage customer to increase volume.

  • Assist and maintain contact with clients, realtors, builders and others to maintain and deepen relationships to foster new business opportunities.

  • Keep informed of the trends and developments in the general real estate industry as well as the changing rules and regulations pertaining to all 1st mortgage origination.

  • Provide high level of assistance to internal and external customers in person and on the phone.

  • Review all documents for completeness and compliance with investor requirements.

  • Follow up on missing documents.

  • Maintain comprehensive understanding of the loan origination process and all functions within the processing and closing departments.

  • Ensure adherence to lending compliance requirements and internal procedures.

  • Know by name and face as many customers and employees as possible, calling them by name as often as possible.

  • Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.

  • Know, understand, and live the company values and bottom line.

  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.

  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.

  • Perform other duties as assigned.


Job Skills Required:

  • Minimum of two years of mortgage banking experience.

  • Working knowledge of standard loan products in the industry and familiarity with underwriting guidelines.

  • Skills specific to mortgage origination and processing preferred.

  • Excellent customer service and communication skills.

  • Ability to work with Bell systems and procedures.

  • Ability to support the loan officer in technology.

  • Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile.

  • Bell Bank provides competitive compensation and an excellent benefits package.



Bell Bank
Equal Opportunity Employer
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Mortgage Loan Officer Assistant • Goodyear, AZ, United States

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