Business Analyst, Software Implementation

Business Analyst, Software Implementation

Durham, United States of America | Full time | Hybrid | R1514970

Job Overview: Provides high quality, timely development and on-time input to solutions for service delivery, managed services, or implementation oriented client projects. Assignments range in complexity from basic analysis and problem solving to assisting in the development of more complex solutions to leading small teams. Contributes to meeting client satisfaction objectives. Develops modules and low level designs while monitoring technical quality standards of onshore / offshore developers.

Essential Functions:

• Assists with the review and analysis of client requirements/problems and proposal development.
• Develops detailed requirements and design documentation and specifications.
• Performs basic quantitative or qualitative analyses to identify issues and develop solutions.
• Conducts customer trainings, requirement workshops and demos
• Assists team in design and structures of presentations.
• Develops a basic knowledge of software, services and consulting methodologies and the pharmaceutical/healthcare/life sciences industry.
• Develops an awareness of IQVIA technology solutions and how they would be utilized in client scenarios.
• Engagement based responsibilities are assigned and closely managed by Consultants, Engagement Managers or Principals.
• As a business analyst, validates the client deliverables and directs and reviews the work of an offshore project team.

Qualifications:

• Bachelor's Degree Req
• 3-5 years of related experience Req
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Familiarity with quality regulations in pharmaceutical/healthcare/life sciences industry.
• Prior experience with software implementations in pharmaceutical/healthcare/life sciences industry.
• Prior experience in authoring project documents such as business requirements document, technical requirements document, test scripts, etc.
• Ability to work on multiple projects, prioritize work and deliver on tight deadlines.
• Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline.
• Knowledge of consulting methodologies, tools, and techniques, related to functional area.
• Knowledge of current events and developments in the industry.
• Knowledge of quality management processes in pharmaceutical/healthcare/life sciences industry.
• Effective time management skills.

Certifications:

• CCBA Certification (from IIBA) is a plus

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $67,500.00 - $170,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.