International Trip Review Specialist (NJUS)

International Trip Review Specialist (NJUS)

Company: NetJets Aviation, Inc. Area of Interest: Flight Operations Location: Columbus, OH, US, 43219 Req ID: 16227

Purpose of Position: The International Trip Review Specialist works from owner inquiry, booking, and through flight execution to identify and mitigate potential service issues. This is accomplished by recommending options that are customized to the owner's preferences and context of flight. The International Trip Review Specialist collaborates extensively with other internal teamsincluding Scheduling, Flight Operations, and Legalas well as external partners like U.S. CBP, foreign authorities, and vendors to ensure timely, effective logistics.

Responsibilities include providing expert trip reviews, cost estimates, and basic flight test plans to secure permits and airport slots. The Specialist also participates in Owner Services and Sales calls as a subject matter expert.

Tasks and Responsibilities:

• Complete thorough trip reviews of international flight reservations to evaluate any factor that may prevent the flight from meeting the owner's service expectations.
• Provide mitigation options for all potential issues to prevent or minimize deviation from the planned flight schedule.
• Comply with all regulatory agencies that cover over 150 countries that include U.S. Customs and Border Protection, FAA, CDC, EPA, Foreign Civil Authorities, and International governing bodies.
• Identify and execute logistical arrangements that require advanced planning.
• Provide assistance to International Trip Planners as required.
• Through a comprehensive understanding of the NetJets sales products, provide international estimates for owner trip reservations or inquiries.
• Act as a company-wide subject matter expert on owner products international fees, and the ferry waiver program.
• Point of contact and subject matter expert for potential and current owner inquiries and scenario reviews.
• Responsible for collaboration with all necessary flight center teams including Dispatch, Meteorology, Scheduling, Owner Services, Flight Operations, Flight Mission Delivery, Aircraft Industries, NetJets Europe operational teams, Executive Jet Management, and external vendors and partners.

Education: Bachelor's in Aviation or Business

Certifications and Licenses: Years of Experience 2-4 years of experience

Core Competencies: Adaptability, Collaboration, Curiosity, Service-Oriented, Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs): Minimum 3 years' experience in international flight operations. Solid experience and knowledge of international flight logistics and requirements. Solid understanding of general aviation operations. General understanding international flight planning and aviation weather. General understanding of business aircraft capabilities and limitations. Working knowledge of FAR parts 91, 91K, and 135. Knowledge and understanding of international airspace rules and regulations. Solid understanding of NetJets sales products. Excellent problem-solving skills, anticipating potential issues, and handling uncertainty. Strong written and verbal communication skills with the ability to deliver to diverse audiences. Ability to adapt to fast-changing environments. Strong ability to recognize and embrace the diversity of the employee and owner groups. Ability to work a flexible schedule to include all shifts in a 24x7x365 operation.

How NetJets Supports You: NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL a comprehensive package to support your Mind, Body, and Life. Our comprehensive suite of benefits include: Medical, Dental, and Vision Healthcare Advocacy Employee Assistance Program Flexible Spending Accounts Health Savings Account with annual employer contribution Wellness Programs & Discounts Paid Time Off Parental Leave of Absence Life and Accident Insurance Voluntary benefits (financial protection plans) 401(k) plan, with 66% of every dollar you contribute matched by NetJets Short and Long-Term Disability Legal Plan Identity Theft Protection Plans Pet Insurance Family & Caregiving Support