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Rustman Agency
Customer Service & Sales RepresentativeRustman Agency • Gadsden, AL, United States
Customer Service & Sales Representative

Customer Service & Sales Representative

Rustman Agency • Gadsden, AL, United States
2 hours ago
Job type
  • Full-time
Job description

Customer Service And Sales Representative

Are you a people-person who thrives on turning conversations into connectionsand connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support, and inspire customers while offering solutions that truly make a difference.

This is not your average customer service role. We're looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.

What You'll Do

  • Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
  • Provide personalized support and solutions that meet each customer's unique needs
  • Educate clients on products and services while identifying opportunities for upselling based on value
  • Troubleshoot issues with patience, empathy, and a solutions-first mindset
  • Follow up with leads and maintain long-term customer relationships
  • Collaborate with team members to improve service strategies and share client insights

What Makes You a Great Fit

  • You genuinely enjoy helping people and making them feel heard
  • You communicate clearly, calmly, and confidently
  • You are excited by sales, especially when it helps people
  • You're organized, adaptable, and comfortable managing multiple conversations
  • You're self-motivated and thrive in a fast-paced, supportive environment

Requirements

  • Experience in customer service or sales is helpful, but not required
  • Ability to learn and use CRM systems, chat tools, and email platforms
  • Strong verbal and written communication skills
  • Reliable internet connection and a quiet workspace if working remotely

What You'll Get

  • Flexible work schedule with remote options
  • Ongoing training, mentorship, and opportunities for growth
  • A supportive and energetic team culture
  • Performance-based recognition, incentives, and the chance to make a real impact

If you're ready to bring your personality and passion to a role where every conversation counts, we'd love to hear from you.

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Customer Service & Sales Representative • Gadsden, AL, United States

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