Description
:Care Team Supervisor, Personal Care Services
Full-Time | Monday - Friday | On-site
Territory Coverage: Gilmer, Wills Point, Edgewood, Emory, Point
At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.
If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.
As the Care Team Supervisor, you’ll contribute to our success in the following ways:
Coordinate and schedule personal care services, including coverage for planned and unplanned absences
Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
Review and manage service authorizations and contract-specific requirements
Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
Support branch growth initiatives and operational planning efforts
Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
Provide guidance, coaching, and support to caregivers to promote performance and engagement
Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
Conduct caregiver orientations as required
Collaborate with payroll and timekeeping teams
Monitor daily service delivery to ensure adequate caregiver availability and coverage
Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
Communicate professionally and effectively with caregivers, clients, case managers, and leadership
Represent Elara Caring in a professional and positive manner within the community
Perform additional duties and projects as assigned to support team and organizational success
What is Required?
High School Diploma or GED required
Sixty (60) college credit hours required an/or Two (2) years of supervisory experience required
Associate’s or Bachelor’s degree preferred
Experience working with elderly or disabled populations preferred
Five (5) years of experience in a fast-paced office or healthcare environment preferred
Working knowledge of Medicare/Medicaid and home care operations preferred
Strong computer proficiency and documentation skills
Excellent organizational and multitasking abilities
Professional verbal and written communication skills
Strong leadership, coaching, and motivational skills
Ability to thrive in a fast-paced, high-volume environment
Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs
What We Offer:
A collaborative and supportive work environment
A meaningful opportunity to positively impact lives every day
Competitive compensation packages
Tuition reimbursement for full-time employees
Free continuing education opportunities for all team members
Clear paths for career growth and advancement
Comprehensive medical, dental, and vision insurance
401(K) with employer match
Generous paid time off, including holidays and family/pet bereavement
Pet insurance for your furry family members
responsibilities
Care Team Supervisor, Personal Care Services • Wills Point, TX
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