Financial Crime Compliance Oversight Analyst

Financial Crime Compliance Oversight Analyst

Gusto is looking for a Financial Crime Compliance Oversight Analyst to join our Financial Crime Compliance Oversight & Advisory organization. This role is critical to our mission of protecting the small businesses we serve by ensuring Gusto's financial crime controls remain robust, compliant, and efficient as we scale.

In this role, you will go beyond simple reporting; you will use data to tell the story of our risk posture to leadership and regulators. You will serve as a bridge between the oversight function and our Product and Engineering teams, ensuring that financial crime risks are identified and mitigated throughout the product development lifecycle.

We are looking for a senior individual contributor who combines strong analytical capabilities with the ability to communicate complex insights to non-technical stakeholders. While you will support the operational foundations of oversight, such as exams and audits, you will also drive process improvements, automate workflows utilizing AI, and provide strategic visibility into the health of our compliance program.

This is a hybrid role that requires a minimum of two days per week attendance at one of Gusto's three office locations.

The Financial Crime Compliance Oversight & Advisory team is responsible for second-line oversight of Gusto's financial crime compliance program which spans across Gusto's multiple products, jurisdictions, and regulatory obligations. We partner with internal stakeholders to meet regulatory expectations and ensure our platform remains safe for our customers.

Effective oversight depends on strong data analysis, clear communication, and proactive collaboration. This role plays a key part in elevating our oversight capabilities through data-driven insights and cross-functional partnership.

Here's what you'll do day-to-day:

• Product Advisory & Regulatory Support: Partner with Product and Engineering to embed financial crime controls early in development; conduct regulatory research and manage policy lifecycle updates.
• Audit & Regulatory Coordination: Lead audit and exam coordination, preparing and presenting evidence to regulators, partners, and external stakeholders.
• Vendor Oversight: Support compliance vendor lifecycle including RFPs, tooling evaluations, and ongoing performance and regulatory oversight.
• Issue Management & Testing: Oversee issue remediation lifecycle, conduct root cause analysis, and execute testing and evidence packaging to maintain inspection readiness.
• Data Storytelling & Reporting: Develop recurring oversight metrics and governance reporting; drive AI-enabled solutions to reduce manual processes, translate data trends into executive-ready insights on control effectiveness and product health.
• Oversight Operations & Team Enablement: Coordinate recurring oversight workstreams, training initiatives, and planning efforts to ensure alignment and operational readiness.

Here's what we're looking for:

• 5+ years of full-time, progressive financial crime compliance experience at a regulated US financial institution, preferably in a 2nd-line oversight or advisory role.
• Strong analytical skills with experience producing recurring metrics, dashboards, or governance reporting and translating data into clear, executive-ready insights.
• Experience supporting or coordinating audits, regulatory exams, or partner due diligence activities, with comfort presenting evidence and documentation to external stakeholders.
• Demonstrated ability to partner cross-functionally with Product, Engineering, Operations, and Legal teams to embed risk controls into evolving processes and systems.
• Experience managing issue tracking and remediation workflows, including root cause analysis and follow-through across multiple stakeholders.
• Strong written and verbal communication skills, with the ability to explain complex financial crime risks and control effectiveness to non-technical audiences.
• A proactive, ownership-oriented mindset with the ability to manage multiple priorities in a fast-paced, regulated environment.
• A genuine appreciation of and excitement for the work of financial crime compliance, the adoption of AI enabled technologies, and partnering cross-functionally to drive positive compliance and business outcomes.

Nice to have:

• Experience with compliance or governance tooling, vendor management, or RFP processes.
• Familiarity with AML, fraud, sanctions, or broader financial crime frameworks.
• Experience using data tools (e.g., SQL, Excel, BI tools) to analyze trends and automate reporting.
• Experience developing AI solutions and agents to automate manual processes.
• CAMS Certification