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Parallel Employment
Business-to-Consumer CSR (Manufacturing)Parallel Employment • Pleasant Prairie, WI, US
Business-to-Consumer CSR (Manufacturing)

Business-to-Consumer CSR (Manufacturing)

Parallel Employment • Pleasant Prairie, WI, US
2 days ago
Job type
  • Full-time
Job description

Business-to-Consumer Customer Service Representative

Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company. The ideal candidate will be responsible for providing exceptional customer service and support to consumers, ensuring a positive experience from inquiry through post-sale follow-up.

Responsibilities include managing customer inquiries, processing orders, resolving product issues, and coordinating with internal teams to fulfill customer needs. Strong communication skills and a customer-focused attitude are essential in this role.

Requirements:

  • Previous customer service experience, preferably in a manufacturing or B2C environment.
  • Excellent communication and interpersonal skills.
  • Ability to troubleshoot and resolve customer concerns effectively.
  • Proficient in computer applications and order management systems.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.

Monday - Friday 8:30am - 5:00pm

$18.72 an hour

Temporary to perm for right candidate

EOE

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Business-to-Consumer CSR (Manufacturing) • Pleasant Prairie, WI, US

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