Community Engagement Coordinator
Columbus, OH
This is an in-office role.
Orange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 27 of the top markets in the U.S. Since our founding in 2004, OBM has pioneered a community-oriented model of outdoor media development and is now nationally recognized by cities and real estate owners alike seeking to implement best-in-class programs that add to the character of urban places. OBM displays are consistently selected as the centerpiece of clients' outdoor advertising campaigns.
The OBM team is also a leader in smart city infrastructure, launching the interactive kiosk experience ("IKE") platform in concert with cities across the United States through the company IKE Smart City. IKE is a breakthrough citizen engagement platform that helps cities communicate with the public, improve the pedestrian experience, and tell the story of their city. The core tenets of the IKE platform are public benefit and social equity.
Position Summary
The Community Engagement Coordinator supports the execution, tracking, and reporting of community engagement initiatives and campaigns. This role plays a critical operational function by managing data, coordinating campaign logistics, and ensuring accurate reporting that supports proposals, partnerships, and overall program success.
The Community Engagement Coordinator works closely with the Sr. Director of Community Engagement and Community Engagement Manager, supporting cross-functional teams to ensure efficient execution, alignment across markets, and consistency with strategic priorities.
Key Responsibilities
- Collect, organize, and maintain data related to community partnerships, campaigns, and market activity
- Provide data and insights for proposals, RFPs, and partnership opportunities
- Maintain accurate records of engagement metrics, sponsorships, and partnership outcomes
- Manage the process of entering campaigns into internal systems, ensuring accuracy and timeliness
- Coordinate and support the scheduling of community and public benefit campaigns
- Track timelines, deliverables, and campaign execution across markets
- Develop and deliver post-campaign reports for clients and partners, including performance metrics and impact summaries
- Track campaign performance and assist in analyzing data to measure effectiveness
- Support development of dashboards and reporting tools
- Coordinate internal and external communication related to campaigns, partnerships, and requests
- Collaborate with teams including Sales, Development, Marketing/Creative, and Analytics to support execution
- Assist in responding to campaign-related inquiries and requests
- Support development of presentations, proposals, and marketing materials
- Assist in gathering visuals, documentation, and supporting materials for internal and external use
- Help maintain organized systems for files, assets, and campaign documentation
- Support the creation and refinement of standard operating procedures to improve team efficiency
- Identify opportunities to streamline workflows and improve internal processes
- Conduct basic market research and discovery to support engagement efforts
Qualifications
- Bachelor's degree in business, communications, marketing, or related field (or equivalent experience)
- 13 years of experience in coordination, operations, account support, or data/reporting roles
- Strong attention to detail and organizational skills
- Experience with spreadsheets, CRM systems, and project management tools
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Strong communication and cross-functional collaboration skills
OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, 401k match, expense account, free lunch daily, and a fun and fast-paced team-oriented environment.