Chief Operating Officer

Flatrock is looking for a Chief Operating Officer to join our growing team!! This is a full-time position based out of our corporate office in Flint!!

Position Overview

The Chief Operating Officer (COO) is a key executive role responsible for overseeing the day-to-day administrative and operational functions of the organization. Reporting directly to theCo-Chief Executive Officers(CEO), the COO ensures that business operations are efficient, aligned with strategic goals, and scalable for growth. This position plays a critical role in translating high-level strategies into actionable plans, optimizingprocesses, and fostering a high-performance culture. The ideal candidate will be a strategic thinker with strong leadership skills, capable of driving operational excellence while adapting to dynamic business environments.

Key Responsibilities

• Operational Leadership: Oversee all internal operations, including supply chain, production,logistics, and customer service, to ensure seamless execution and efficiency. Implement systems and processes to improve productivity and reduce costs without compromising quality.
• Strategic Implementation: Collaborate with the CEO and executive team to develop and execute the organization’s strategic plan. Monitor progress against key performance indicators (KPIs) and adjust operations as needed to achieve businessobjectives.
• Team Management and Development: Lead, mentor, and develop operational teams, promoting a culture of continuous improvement, accountability, and innovation. Oversee talent acquisition, training, and performance management to build a resilient workforce.
• Financial Oversight: Work closely with the CFO to manage budgets, forecast financial needs, and ensure operational decisions align with fiscal responsibility.Identifyopportunities for cost savings and revenue enhancement.
• Risk Management and Compliance: Develop and enforce policies to mitigate operational risks, ensure regulatory compliance, andmaintainhigh standardsof safety and ethics across all departments.
• Process Optimization: Analyze current operations using data-driven insights to streamline workflows, integrate technology solutions, and enhance overall efficiency. Champion initiatives like digital transformationorsustainability practices.
• Stakeholder Engagement: Serve as a liaison between departments, external partners, and the board of directors. Foster strong relationships with vendors, clients, and industry peers to support business growth.

Qualifications and Skills

• Education:Bachelor’s degree in Business Administration, Operations Management, or a related fieldrequired; MBA or advanced degree preferred.
• Experience: Minimum of 10-15 years in progressively senior operational roles, with at least 5 years in executive leadership. Proventrack recordin managing large-scale operations in [industry-specific, e.g., tech, manufacturing, or nonprofit] environments.
• Core Skills: Exceptional leadership and interpersonal skills, with the ability to inspire and motivate diverse teams.
• Core Skills: Strong analytical and problem-solving abilities, proficient in data analysis tools and methodologies.
• Core Skills: Expertise in operational software (e.g., ERP systems, CRM platforms) and emerging technologies like AI and automation.
• Core Skills: Excellent communication skills, both verbal and written, for presenting complex information to stakeholders.
• Core Skills: Financial acumen, including budgeting, forecasting, and P&L management.
• Personal Attributes: Results-oriented with a hands-on approach; resilient under pressure; committed to diversity, equity, and inclusion; and adaptable to fast-paced, evolving business landscapes.

What We Offer

• Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
• A collaborative, innovative work environment with opportunities for impact and growth.