Talent.com
SGA
Business Process AnalystSGA • Dunwoody, GA
Business Process Analyst

Business Process Analyst

SGA • Dunwoody, GA
30+ days ago
Job type
  • Full-time
Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Process Analyst for a contract assignment with one of our premier Human Resources clients in Dunwoody, GA.

Responsibilities :
We are seeking a Business Process Analyst IV to join our Business Transformation team. This role will support enterprise initiatives spanning process design, journey mapping, solution design, and cross functional delivery, with increasing exposure to AI-enabled tools and agents used to accelerate insight, analysis, and execution.

The ideal candidate is comfortable operating in ambiguity, facilitating working sessions, translating strategy into execution, and partnering closely with product, technology, operations, and business stakeholders.

This role is based in the Dunwoody / Atlanta metropolitan area and will work closely with a high-performing team focused on modernizing how work gets done across the enterprise.
  • Align to Strategy & Vision Support end to end business transformation initiatives aligned to enterprise strategy and value streams Partner with Business Transformation leads, Product, Technology, Operations, and Data teams to ensure initiatives align to strategic objectives and measurable outcomes Assist with stakeholder assessment, engagement planning, and change readiness activities Contribute to business cases, problem statements, and opportunity framing
  • Business & Solution Design Facilitate and document journey mapping, current and future state process mapping, and root cause analysis Translate business needs into clear, structured process designs, personas, and solution concepts Partner with UX, Product, and Technology teams to ensure business problems are fully understood and addressed in solution design Support process exploration efforts, including identification of efficiency opportunities, automation candidates, and decision points
  • Delivery & Execution Support Create and maintain L–L process maps, Journey Maps, decision flows, and supporting documentation Support business SMEs throughout solution implementation, adoption, and transition to steady-state Support Change Manager as needed with Org Readiness Contribute to defining success metrics and monitoring outcomes post implementation
  • Collaboration, Communication & Enablement Plan and facilitate workshops, working sessions, and design reviews with cross functional stakeholders Communicate progress, insights, and risks clearly to diverse audiences (business, product, and technical teams) Operate effectively in environments with evolving requirements and imperfect information
  • AI & Tooling Exposure (Growth Area) Partner with the team as they explore and adopt AI tools and Copilot-style agents to support: Process documentation and analysis Insight generation and synthesis Workshop preparation and follow ups Demonstrate curiosity and willingness to learn how AI can augment traditional transformation work (hands on expertise not required, but openness is essential)
  • What Success Looks Like in This Role Stakeholders are aligned on problems, processes, and paths forward Workshops are well structured, efficient, and outcome oriented Process and journey artifacts are clear, usable, and decision ready The team moves faster and with more clarity because of your contributions AI tools are explored pragmatically as accelerators—not distractions
  • Fast paced, collaborative team focused on tangible outcomes and continuous improvement
Required Skills:
  • + years of experience in business transformation, process improvement, consulting, or related roles
  • Hands on experience with: Process mapping and documentation Journey mapping and customer/business personas Facilitating workshops and working sessions
  • Strong ability to synthesize complex information into clear, actionable artifacts
  • Comfortable working across business, product, and technology teams
  • Experience operating in matrixed, cross functional environments
  • Familiarity with Lean / Six Sigma concepts is a plus (Yellow or Green Belt beneficial, not required)
  • Interest in emerging technologies and AI enabled ways of working
Create a job alert for this search

Business Process Analyst • Dunwoody, GA

Similar jobs

Business Process Analyst

IST ManagementAtlanta, GA, United States
Full-time

The Business Process Analyst will work with departments including Accounting, Human Resources, Marketing, Operations, and Technology to document business processes, identify operational challenges,... Show more

 • Promoted

Operations Business Analyst

Home Depot (Management)Atlanta, GA, United States
Full-time

Job Opportunity At The Home Depot.With a career at The Home Depot, you can be yourself and also be part of something bigger.Identify, distinguish and analyze multiple components of a problem and th... Show more

 • Promoted

BUSINESS ANALYST - ATL

Alexander GroupAtlanta, GA, United States
Full-time

Alexander Group provides management consulting services to the world's leading organizations.When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable rec... Show more

 • Promoted

Senior Process Analyst

InnovarAtlanta, GA, United States
Full-time

Process Analyst is responsible for leading or being part of a cross-functional team that is focused on analyzing, understanding, documenting, and improving business processes.Process Analyst will l... Show more

 • Promoted

Business Analyst

Insight GlobalAtlanta, GA, United States
Full-time

A client of Insight Global is looking for a business analyst to join their team.This person will be responsible for supporting, enhancing, and improving Rollins' internal CRM.On a day to day basis,... Show more

 • Promoted

Business Analyst

Syntricate TechnologiesAtlanta, GA, United States
Full-time

Required Skills: 8+ year experience.Minimum of 3-5 years of experience as a Business Analyst, preferably within the media, entertainment, or technology sectors.Experience working on projects relate... Show more

 • Promoted

Business Analyst

Ogletree DeakinsAtlanta, GA, United States
Full-time

The Ogletree Deakins Knowledge & Innovation (K&I) department is seeking an experienced analyst to join the K&I Solutions team.The K&I Business Analyst will provide end-to-end product ownership, exp... Show more

 • Promoted

Business Process Analyst # 26-17557

US Tech SolutionsAtlanta, GA, United States
Temporary

Duration: 12 Months Contract with possible extension.As a vital team member, you will be responsible for analyzing, documenting, and optimizing end-to-end business processes with a focus on enablin... Show more

 • Promoted

Business Analyst Smartsheet

eTeamAtlanta, GA, United States
Full-time

Business Systems Analyst (Smartsheet).As a Business Analyst, you will be responsible for providing best practice advisory services to functional and technical streams throughout the solution implem... Show more

 • Promoted

nCino Business Analyst

ITCO Solutions, Inc.Atlanta, GA, United States
Full-time +2

New CGI requirement nCino Business Analyst.Location: Atlanta, GA (Onsite).Business Analyst experience (8+ years for Lead-level candidates).Salesforce experience (Required).Commercial or Consumer L... Show more

 • Promoted

Business Analyst

Nanosoft ConsultingAtlanta, GA, United States
Full-time

Must be local to Metro Atlanta.Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.Supports the user c... Show more

 • Promoted

Technical Business Analyst Manager

InhabitAlpharetta, GA, United States
Full-time

Technical Business Analyst Manager.We are seeking an experienced and highly motivated Technical Business Analysis Manager to lead a team of business analysts supporting enterprise data, analytics, ... Show more

 • Promoted

GA TECH Business Process & Governance Engineer

TALENT Software ServicesAtlanta, GA, United States
Temporary

Business Analyst / Business Process Analyst.Months Contract Atlanta - GA (Hybrid / Remote).We're growing our governance function across multiple programs Data Governance, Information Governance, a... Show more

 • Promoted

Senior Business Analyst

Perfict GlobalAtlanta, GA, United States
Full-time

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies.Our trained and experienced professi... Show more

 • Promoted

Business Analyst

MericanAlpharetta, GA, United States
Full-time

Preferred Location: NY / Alpharetta.Role Overview Drives end-to-end requirements gathering for the E360 RIF module, partnering closely with HR stakeholders to translate business needs into actionab... Show more

 • Promoted

Business Analyst Senior, SWIFT, DTC

Fidelity National Information ServicesAtlanta, GA, United States
Full-time

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.Our talented pe... Show more

 • Promoted

Medicaid Business Analyst

Cynet SystemsAtlanta, GA, United States
Full-time

Medicaid eligibility and enrollment systems and operations.Strong understanding of Medicaid eligibility rules, enrollment lifecycle, renewals, stacking, notices, and case management processes.Manda... Show more

 • Promoted

Business Analyst

North HighlandAtlanta, GA, United States
Full-time

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.We're ... Show more

 • Promoted

Business Analyst

Pyramid Inc.Atlanta, GA, United States
Temporary

Immediate need for a talented Business Analyst.This is a 12+ Months Contract opportunity with long-term potential and is located in Atlanta, GA (Hybrid).Please review the job description below and ... Show more

 • Promoted

Senior Technical Business Analyst

HiscoxAtlanta, GA, United States
Full-time

Senior Technical Business Analyst.Build a brilliant future with Hiscox.Location: Atlanta, GA | Hybrid: 2 days/week in office.We are looking for an experienced Senior Technical Business Analyst to b... Show more