Talent.com
YMCA of Metropolitan Detroit
Member Experience AssociateYMCA of Metropolitan Detroit • Southgate, MI, US
Member Experience Associate

Member Experience Associate

YMCA of Metropolitan Detroit • Southgate, MI, US
30+ days ago
Job type
  • Full-time
Job description

Join The YMCA of Metropolitan Detroit

The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than just a jobyou'll enjoy a career with the chance to make a lasting difference in the lives of those around you.

Now Hiring at the Downriver Family YMCA

YMCA Employee Benefits

  • FREE Family Membership & Discounted Access to Programs
  • Flexible Scheduling
  • Family-friendly Work Environment
  • Employee Assistance Program & Retirement Plan

General Function

The Member Experience Associate will be responsible for ensuring exceptional service and assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards.

Education/Experience/Training/Certifications

  • At minimum, a high school diploma or equivalent (18+ years of age)
  • Experience in customer service, preferably in a busy atmosphere, and typing knowledge
  • Strong organizational and communication skills, friendly, outgoing, accurate, neat, dependable, and a self-starter.

Job Duties & Responsibilities

  • Provides excellent customer service to members and guests through greeting, managing and addressing member concerns, and answering phones
  • Maintains a neat, organized work area while engaging with members and families as you direct them to programs and activities
  • Builds a positive first impression with a warm smile and personal greeting for all who encounter the YMCA by upholding the YMCA core values
  • Performs other assigned duties as directed by Supervisor

Abilities & Skills

  • Ability to participate in all physical aspects of the position.
  • Ability to sit and stand from a seated position when interacting with members.

The YMCA of Metropolitan Detroit ("YMCA") is an equal opportunity employer and seeks to be an inclusive and welcoming environment for all. The YMCA does not discriminate in recruitment, hiring or other terms or conditions of employment on the basis of race, color, gender, gender identity, sex, age, religion, national origin, genetic information, ethnicity, height, weight, marital status, sexual orientation, disability, military status or application or any other basis protected by state, federal or other applicable law.

The YMCA of Metropolitan Detroit is committed to ensuring the safety and well-being of children in our programs. We hold all staff, regardless of position, to the highest possible standards. We require all staff to be screened regularly and sign a code of conduct. All staff will be monitored when interacting with program participants. We take any inappropriate interactions between program participants and with staff very seriously and will fully cooperate with authorities in any case of abuse.

Create a job alert for this search

Member Experience Associate • Southgate, MI, US

Similar jobs

Seasonal Associate

TradeJobsWorkforce48309 Rochester Hills, MI, US
Full-time

In this role, the Seasonal Associate, where you will coordinate with other departments when needed, work with supervisors to meet daily goals, and learn company products and services to better assi... Show more

 • Promoted

Retail Associate

Landry'sAuburn Hills, MI, United States
Full-time

Overview JOIN A WILD TEAM! Retail Sales Associate - Rainforest Cafe This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exce... Show more

 • Promoted

Retail Part Time Store Associate

The ODP CorporationWoodhaven, MI, United States
Part-time

JobID: 101402 Category: Stores Non - Management JobSchedule: Part time Posted Date: 2026-03-26T17:35:08+00:00 JobShift: Pay Range Minimum: $8.As a Part Time Retail Store Associate at Office De... Show more

 • Promoted

Retail Sales Associate Part Time

PetSmart, Inc.Woodhaven, MI, United States
Part-time

In a store as big as ours, we need all hands (or paws, wings, fins, whatever you have!) on deck to ensure we are operating efficiently.Our stores offer multiple shifts throughout the early morning,... Show more

 • Promoted

Member Service Agent

DFCU FinancialDearborn, MI, United States
Full-time +1

Join the DFCU Financial TeamDo you enjoy helping others and thrive in a fast-paced, team-driven environment? As a Member Service Agent in our Member Service Center, you'll be the voice of our credi... Show more

 • Promoted

merchandise associate

HomeGoodsWoodhaven, MI, US
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Guest Experience Shift Lead (Fun Attractions Role!)

SEA LIFEAuburn Hills, MI, United States
Full-time

Guest Experience Shift Lead Peppa Pig World of Play - Pay Rate: $15.Looking to grow into leadership but don't have years of management experience yet? This could be the perfect next step.At Peppa ... Show more

 • Promoted

Manager, Team Member Experience

Cooper's HawkLivonia, MI, United States
Full-time

Manager, Team Member Experience.As a Manager of Team Member Experience at Cooper's Hawk, you'll play a vital role in shaping the journey of our Team Membersfrom their first day to every milestone a... Show more

 • Promoted

Part-Time Merchandise Associate

TJ MaxxMonroe, Michigan, United States of America
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Seasonal Fulfillment and Receiving Support Associate, Southland - MI

Macy's, Inc.Taylor, MI, United States
Full-time

Be part of an amazing story Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring st... Show more

 • Promoted

Dollar Tree - Sales Floor Associate - No Experience Required

Dollar treeMonroe, MI, United States
Full-time +1

Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Show more

 • Promoted

Customer Experience Coordinator

MarshallsAuburn Hills, Michigan, United States of America
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

 • Promoted

Overnight Associate

7-Eleven, Inc.Wayne, MI, United States
Full-time

Ensure sufficient staffing levels to meet the needs of your franchisees guests.Recruit, train and develop staff.Develop strong vendor relations.Maintain a clean, properly stocked and merchandised s... Show more

 • Promoted

Costco Membership Desk Representative

TradeJobsWorkforce48309 Rochester Hills, MI, US
Full-time

An exciting opportunity awaits for a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative.Ensure compliance with safety and company policies.Ensure ... Show more

 • Promoted

Part Time Store Associate

Gordon Food ServiceNewport, MI, United States
Part-time

Be Part Of An Amazing Culture Where What Matters To You, Matters To Us!.Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.To demo... Show more

 • Promoted

Senior Associate, Brand Experience

Publicis Groupe Holdings B.VBirmingham, MI, United States
Full-time

Senior Associate, Brand Experience (BE).The Senior Associate, Brand Experience (BE) is to be the day-to-day steward on media communication for assigned brands, including accurate budget control and... Show more

 • Promoted

Seasonal Fulfillment and Receiving Support Associate, Twelve Oaks

Macy's, Inc.Novi, MI, United States
Full-time

Be part of an amazing story Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring st... Show more

 • Promoted

Sales Associate - Spirit

Spencer Gifts - Spirit HalloweenMonroe, MI, US
Full-time

Benefits include: Michigan Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications.Brand - Spirit Halloween... Show more

 • Promoted

Part-Time Sales Associate

Columbia Sportswear Co.Auburn Hills, MI, United States
Part-time

ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual display... Show more

 • Promoted

Cashier Part Time

Lowe's Companies, Inc.Trenton, MI, United States
Part-time

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note.Your work helps our stores positively serve our customers and communities by providing a quick, ... Show more