Maintenance Technician

Job Summary

In this critical role at Bethel Manor I and II and Winona Shores, residential communities located in Alexandria, MN, you will be responsible for maintaining the physical condition of the properties, including buildings, common areas, and grounds. This position supports overall property operations through general maintenance, timely completion of service requests, and participation in unit turn-key processes.

The ideal candidate will communicate effectively with residents, vendors, and team members while delivering high-quality service and contributing to a well-maintained, safe, and welcoming community environment.

Duties and Responsibilities:

• Building and Property Maintenance: Maintain the interior and exterior appearance of the buildings and property by performing daily janitorial duties in common areas, including lobbies, stairwells, walkways, hallways, windows, banisters, bathrooms, and communal rooms.
• Unit Turnovers: Complete unit turnovers within 3 days of move-out, as necessary.
• Painting and Preventative Maintenance: Perform painting duties and execute preventative maintenance tasks per the established schedule.
• Inspections: Assist in apartment and systems inspections as required.
• Work Orders: Respond to work orders for units and common areas, prioritize based on urgency, and enter details into OneSite.
• Maintenance Emergencies: Address maintenance emergencies, including after-hours, weekends, and holidays as needed.
• Troubleshooting: Diagnose and troubleshoot mechanical, electrical, and plumbing issues, including appliance repairs.
• Vendor Coordination: Monitor the landscape contractor and work closely with vendors to ensure satisfactory work.
• Safety and Compliance: Follow safety protocols and ensure compliance with all relevant regulations.
• Customer Service: Provide excellent customer service to residents and internal stakeholders by addressing maintenance needs promptly and effectively.
• Maintenance Shop Organization: Keep the maintenance shop neat, free of clutter, and well-organized daily.
• Property Security: Maintain vigilance regarding the security of the property, ensuring all keys are in possession and secure.
• After Hours Response: Provides assigned after‑hours response for urgent maintenance needs, if available. This is a non‑exempt position; all time worked is compensated, including overtime when applicable.

Note: Management reserves the right to modify, add, or remove duties as necessary to meet the needs of the community.

Requirements:

• Experience: Minimum of 2 years in the maintenance field.
• Technical Knowledge: Strong understanding of mechanical, electrical, and plumbing systems. Ability to read and interpret technical manuals.
• Tool Proficiency: Skilled in using hand and power tools for repair and maintenance tasks.
• Physical Requirements: Must be able to frequently lift, carry, and move items up to 50 lbs. without assistance, and endure prolonged standing and repetitive activities, including using tools, walking, climbing, bending, and kneeling.
• Leadership and Teamwork: Basic understanding of leadership principles with the ability to work independently or as part of a team.
• Problem-Solving Skills: Strong logical thinking and problem-solving skills for troubleshooting issues.
• Software Knowledge: Familiarity with property management software such as RealPage Maintenance Facilities.
• Communication Skills: Basic proficiency in English for effective communication.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $ $ per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws.

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.