Production Assistant

Production Assistant

Frisco, TX

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients.

SoFi Mortgage is seeking a proactive and detail-oriented Production Assistant to provide essential support to our loan officers in managing the loan origination process. The Production Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.

The Production Assistant pulls and analyzes customer credit, reviews income, asset documents and understands how to structure a loan. This position also involves running DU, stacking and submitting files, requesting and clearing underwriting conditions, as well as communicating with borrowers and realtors. Primary contact between clients and Loan Originators. Taking application information over the phone and scheduling appointments. Track all requested documents in Encompass and/or Salesforce. Review received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass updates based on verified information. Work with Mortgage Loan Originators to resolve any problems with files and documents. Comply with Company policy and procedures to ensure all files are complete. Attend team meetings. Comply with applicable state and federal compliance guidelines.

Two years of professional office experience

One year of mortgage or banking industry experience

NMLS License Required under the terms of the S.A.F.E. Act of 2008 ("SAFE Act")

General knowledge of FNMA, FHLMC, FHA and VA guidelines

Prior Encompass LOS system experience or other mortgage processing software

Proficient in Google docs

Excellent organizational skills and attention to detail

Ability to manage multiple tasks/projects and deadlines simultaneously

Excellent communication skills

Working knowledge of Encompass, Blend and/or SalesForce.

1+ years of origination experience

National and any state level NMLS licensing in the past 12 months

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below. Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!

US-Based Base Compensation

$22.40 - $42 USD

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.