Talent.com
Support Specialist

Support Specialist

ServiceSource, Inc.Clearfield, UT, United States
30+ days ago
Job type
  • Full-time
Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities .

Job Summary

Position provides support to persons served in PARC's Community Integration Services program. Responsible for monitoring the safety and well-being of program participants and assisting in the delivery of health and wellness, recreation and leisure, community integration, social development, volunteerism, employment readiness, and independence skill development.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Provides support and training to small groups of persons served to ensure their well-being, safety, and overall necessities are met while following program guidelines.
  • Supports and assists persons in service with personal care, mobility, positive behavior interventions, and the self-administration of medications.
  • Helps persons served to identify and achieve the goals they set for themselves and facilitate active participation in a wide variety of meaningful activities to assist program participants to increase their independence, inclusion, and experiences.
  • Implements individual goals as indicated on participant Individual Support Plan and complete documentation of progress and performance daily including : participant evaluations, assessments, support strategies, behavior support plans, progress notes, monthly summary reports, daily notes, incident reports and other data as needed.
  • Implements program support functions including (but not limited to) skills development classes, free time activities, group and individual community activities, community volunteer activities, recreational and virtual activities. Monitor meals, breaks, work, and recreation areas to ensure safety of program participants at all times.

Additional Responsibilities

  • Provide crisis intervention support to participants as needed. Report every incident to the Program Manager immediately and complete incident reports within 24 hours.
  • Ensure ongoing compliance with Human Rights, Medicaid, CARF and funding source requirements and regulations.
  • Monitor and assist program participants to safely board and exit their mode of transportation.
  • Transport program participants to and from events and activities in the community, monitor and assist participants to safely board and exit their mode of transportation.
  • Provide feedback for participant goals, positive behavior approaches, personal enrichment, and social integration.
  • Assist in the development and implementation of curriculum that focuses on building the skills necessary to support independence and integration.
  • Participate in department meetings, participant meetings, and staff meetings as assigned to support program development and implementation.
  • Complete in an accurate and timely manner and in accordance to standard operating procedures, all assigned documentation, attendance rosters, incident reports, etc.
  • Perform other responsibilities as assigned.
  • Qualifications : Education, Experience, and Certification(s )

  • High school diploma or General Educational Development (GED) required.
  • One year experience working with adults with disabilities is preferred.
  • Valid driver's license and / or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
  • Ability to pass and maintain Department of Human Services background clearance required.
  • Knowledge, Skills, and Abilities

  • Physical ability to assist individuals with toileting, mobility, transferring, etc.
  • Creativity and enthusiasm to provide broad supports to persons in service.
  • Knowledge of behavior support principles and practices.
  • Knowledge of the community and its resources.
  • Ability to use good judgment and decision-making skills.
  • Familiarity with Microsoft Office and the ability to become familiar with corporate specific programs and software.
  • Excellent verbal and written communication skills.
  • Detail-oriented and able to carry out work accurately.
  • Well organized and self-directed individual who is a team player.
  • Ability to operate various equipment in support of contracts employing participants..
  • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . While performing the duties of this job, the employee is regularly required to walk and stand; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, bend or crouch. The employee is regularly required to lift or move products and supplies, up to 50 pounds and occasionally lift and / or move up to 150 pounds in a team lift. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The primary work environment is a classroom / warehouse setting that is moderate to loud. The employee will be visiting a wide variety of community settings including but not limited to restaurants, stores, recreation facilities, volunteer sites, and employer worksites which can vary with regards to noise level (up to loud) and weather / / temperature conditions.

    What We Offer - for Benefit Eligible Employees May Include :

    Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features :

    Health coverage for you and your family through Medical, Dental, and Vision plans.

    Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

    A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

    Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

    To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

    A generous paid time-off program in which the benefits increase based on your tenure with the company.

    We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

    PAY TRANSPARENCY POLICY STATEMENT :

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

    Create a job alert for this search

    Support Specialist • Clearfield, UT, United States

    Related jobs
    • Promoted
    Customer Support Specialist (NPWT) REMOTE

    Customer Support Specialist (NPWT) REMOTE

    Rotech Healthcare Inc.Roy, UT, United States
    Remote
    Full-time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show moreLast updated: 16 days ago
    • Promoted
    Direct Support Specialist | Adult Ability Center

    Direct Support Specialist | Adult Ability Center

    Valley Behavioral HealthMurray, UT, United States
    Full-time +1
    Range starts at $17 / hour (pay is calculated based on years of related experience).On-Demand Pay allows access to a portion of earned wages before the usual payday. Time off includes 15 days of annua...Show moreLast updated: 4 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsSalt Lake City, Utah, United States
    Full-time
    A company is looking for a Customer Support Specialist to provide exceptional customer service and technical support.Key Responsibilities Respond to customer inquiries and troubleshoot technical ...Show moreLast updated: 30+ days ago
    • Promoted
    Premier Client Support Specialist : Salt Lake City, Utah

    Premier Client Support Specialist : Salt Lake City, Utah

    Zions BankSalt Lake City, UT, US
    Full-time
    Private Banking Premier Client Support Specialist.Zions Bank recognizes that its success comes from the dedication, experience, and talents of its diverse employee base. As we usher in the next gene...Show moreLast updated: 2 days ago
    • Promoted
    Strategic Account Sales Support Specialist

    Strategic Account Sales Support Specialist

    ABBOgden, UT, US
    Full-time
    ABB Strategic Account Sales Team Member.At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll ...Show moreLast updated: 1 day ago
    • Promoted
    AP Support Specialist

    AP Support Specialist

    LanceSoftOgden, UT, US
    Full-time
    Position : AP Support Specialist Timing : ASAP (targeting 4 / 1 / 25 through 12 / 31 / 2025) Team : AP Outreach and Access Location : Remote - EST Profile : strong attention to detail, problem solving, solid ve...Show moreLast updated: 1 day ago
    Digital Support Specialist

    Digital Support Specialist

    Utah First Credit UnionSalt Lake City, UT, USA
    Full-time
    Quick Apply
    This individual provides exceptional service and strives to improve our customers' financial lives by cross-selling products and services as well as producing loans. Monday-Friday 8 : 00 AM - 7 : 00 PM ...Show moreLast updated: 23 days ago
    • Promoted
    Assignment Support Coordinator

    Assignment Support Coordinator

    IICRCOgden, UT, US
    Permanent
    Join Our Dynamic Team as the Assignment Support Coordinator!.Are you a seasoned Assignment Support Coordinator with experience in business or construction? Are you looking to leverage your expertis...Show moreLast updated: 1 day ago
    Catalyst Support Technician

    Catalyst Support Technician

    USA DeBusk, LLCOgden, Utah, United States
    Full-time
    Quick Apply
    USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in serving the downstream energy sector. We offer a full suite of maintenance and turnaround services ...Show moreLast updated: 30+ days ago
    Technical Support (Email Specialist)

    Technical Support (Email Specialist)

    FilevineSalt Lake City, Utah, United States, 84101
    Full-time
    Technical Support (Email Specialist).Filevine is forging the future of legal work with cloud-based workflow tools.We have a reputation for intuitive, streamlined technology that helps professionals...Show moreLast updated: 30+ days ago
    • Promoted
    Behavior Technician – Help Kids Reach Their Goals

    Behavior Technician – Help Kids Reach Their Goals

    ABS KidsCottonwood Heights, UT, US
    Full-time
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...Show moreLast updated: 1 day ago
    • Promoted
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocationsSalt Lake City, Utah, United States
    Remote
    Full-time
    A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing orders Manage high-volume pho...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Support Specialist with Spanish and English

    Customer Support Specialist with Spanish and English

    FoundeverOgden, UT, US
    Full-time
    Customer Support Specialist With Spanish and English.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best e...Show moreLast updated: 18 hours ago
    • Promoted
    Remote Support Specialist

    Remote Support Specialist

    TradeJobsWorkforce84075 Syracuse, UT, US
    Remote
    Full-time
    As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...Show moreLast updated: 30+ days ago
    • Promoted
    Cardio Invasive Specialist - Alternative Call Team - Relocation Assistance Available

    Cardio Invasive Specialist - Alternative Call Team - Relocation Assistance Available

    Presbyterian Healthcare ServicesOgden, UT, US
    Full-time
    Join Our Cardiovascular Lab Team at Rust Medical Center.We're currently seeking a dedicated and experienced .The schedule follows a unique rotation : . On-call for 7 consecutive days (no daytime shift...Show moreLast updated: 30+ days ago
    • Promoted
    Escrow Processing Support Specialist

    Escrow Processing Support Specialist

    StewartOgden, UT, US
    Full-time
    Provides escrow services for residential and commercial resale, new construction, refinance, relocation, and timeshare transactions. Responsible for supporting real estate transactions by providing ...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Behavior Therapist – Help Kids Thrive! (No Nights or Weekends)

    Behavior Therapist – Help Kids Thrive! (No Nights or Weekends)

    ABS KidsCottonwood Heights, UT, US
    Full-time
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...Show moreLast updated: 17 hours ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Expert VAOgden, UT, US
    Full-time
    We are seeking a client-focused Customer Support Specialist with experience in real estate transaction coordination to deliver exceptional onboarding and ongoing support to our clients.This role co...Show moreLast updated: 1 day ago