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Nana Jacqueline
Fashion Retail CRM Specialist & Sales StylistNana Jacqueline • Los Angeles, CA, US
Fashion Retail CRM Specialist & Sales Stylist

Fashion Retail CRM Specialist & Sales Stylist

Nana Jacqueline • Los Angeles, CA, US
2 days ago
Job type
  • Full-time
Job description

About Us:

Nana Jacqueline is an international luxury women's clothing brand. Our retail store is located in the heart of Hollywood, where style meets sophistication. We are seeking a dynamic individual who is both a talented salesperson and a CRM specialist-with the sensibility of a stylist-to join our in-store team.

Role Summary:

The ideal candidate is warm, highly polished, and experienced in luxury fashion retail. You will be responsible for driving in-store sales, nurturing relationships with VIP clients, managing CRM tools, and delivering personal styling experiences that elevate our client loyalty.

Key Responsibilities

  • Deliver an exceptional in-store shopping experience with styling support
  • Act as the brand ambassador for walk-in customers and VIP appointments
  • Build, manage, and grow client relationships through personalized outreach
  • Utilize CRM tools to track customer data, follow-up schedules, and client preferences - Organize styling sessions and provide lookbook or personalized recommendations
  • Coordinate with marketing for clienteling campaigns (e.g., events, launches)
  • Meet or exceed monthly sales targets and CRM engagement KPIs
  • Maintain store visual standards and client-ready appearance at all times

Requirements:

  • 3+ years of experience in luxury retail or client services
  • CRM experience (e.g., with platforms like Endear, Klaviyo, Salesforce, or similar)
  • Strong sense of fashion, personal style, and styling capabilities - Excellent communication and interpersonal skills
  • Organized, self-driven, and proactive in client outreach
  • Familiarity with LA's fashion and influencer ecosystem is a plus - Must be available on weekends and evenings as needed
  • Compensation & Benefits
  • Competitive hourly rate or salary + commission on sales
  • Performance bonuses tied to CRM KPIs and styling sessions - Employee discounts & wardrobe allowance
  • Opportunities for growth within a fast-expanding luxury brand
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Fashion Retail CRM Specialist & Sales Stylist • Los Angeles, CA, US

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