Rooms Manager In Training (Ultimate Leaders Program)

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Rooms Manager In Training you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Rooms Manager in Training at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel! (Subject to availability and seniority terms)

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty

• Exclusive Access to a discount platform featuring 1000s of retailers

• Competitive Medical, Dental, Vision Benefit

• Competitive retirement scheme

As a Rooms Manager in Training at The Beverly Hills Hotel, your compensation will be $30.39 per hour.

What you'll do

You’ll love what you do and take pride in delighting our guests:

A day in the life of our Managers-In-Training … it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Managers-In-Training accomplish would be lengthy but the list below is essential to know.

• Our Managers-In-Training are entrusted with comprehension of structure, roles and responsibilities within the departments they are leading, knowledge and understanding of departmental operating standards during their day. This will include daily demonstration of competency in creating departmental schedules, managing payroll reporting and forecasting operational requirements to ensure our guests receives nothing but the best experience.

• Sometimes our guests have special requests specific room preferences and even special occasions. Most of these requests are fulfilled by our Managers-In-Training.

• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Managers-In-Training are relied upon to report these and work with several other positions to correct.

• Communication is what keeps our departments running perfectly. Our Managers-In-Training must communicate with other departments and extended hotel team in order to ensure the alignment remains. The ultimate goal is for our Managers-In-Training to deliver exceptional guest service and work independently.

• They also must provide their own housing and transportation to and from work and possess intermediate knowledge of the following computer software programs: Word, Excel, PowerPoint and Outlook. They must also possess current authorization to work in the United States on a full-time basis. Must have completed degree in one of the following areas within one year of the program: hospitality, human resources, sales & marketing, food & beverage, business administration. Must be at least 21 years of age prior to the program start date.

The items shared are essential, however, to ensure consistency, our Managers-In-Training are provided with specifics on how we care for their department and our hotel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 15 pounds.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Managers-In-Training do this with all they do.

• English is the primary language used in our hotel. Our Managers-In-Training must feel comfortable communicating in this language.

• Attention to detail is critical for our this role.

• We pride in nurturing an environment where Working Together is a must. Our Managers-In-Training are our biggest champions of this.

• Our hotels operate nonstop, this require flexibility from everyone on the team.