Senior SEO Manager (Remote)

We are looking for 1 remote employee in one of 7 states (CA, TX, VA, NY, IL, CO, NC), or 1 hybrid employee located in Richmond, VA.

About Workshop Digital

Workshop Digital is a results-oriented digital marketing agency located in Richmond, Virginia, dedicated to fostering strong and enduring partnerships. We prioritize transparency and collaboration, striving to deliver measurable results that drive businesses forward.

We work as an extension of our client's marketing teams, creating customized digital marketing strategies tailored to their business goals and service offerings.

We are a dedicated, experienced team of digital marketing analysts who work closely with our clients every step of the way to provide a deep knowledge of their business, competitors, and industry. By understanding our client's ideal target audiences and differentiating them from the competition, we ensure their brand stands out and achieves impactful results.

The Senior SEO Manager position is mostly independent and regularly pushes the team forward. Senior SEO Managers, with limited support of the Director or SEO Team Lead:

• Develop strategies and tactics that support client goals and drive strong organic marketing performance
• Build and maintain strong, deep client relationships with day-to-day contacts and senior stakeholders to ensure high client retention and growth
• Troubleshoot minor to complicated client issues independently and complex issues with support
• Implement and test new capabilities to enable client growth

In addition, Senior SEO Managers:

• Lead junior analysts on certain accounts
• Train new hires on basic and standard concepts relating to SEO and GEO
• Aid in the training of new hires on basic and standard concepts relating to SEO and GEO
• Identify opportunities to integrate AI into existing SEO workflows to improve team-wide efficiency
• Provide support for client services deliverables during the sales process for upsells and new business

Responsibilities

• Develop strategies and tactics that support client goals and drive strong organic marketing performance
• Build and maintain strong, deep client relationships with day-to-day contacts and senior stakeholders to ensure high client retention and growth
• Troubleshoot minor to complicated client issues
• Implement and test new capabilities to enable client growth
• Support the Director or Team Leads in the training of new team members
• Provide temporary support and contribute to client services deliverables during the business development process for upsells and new business

Client communication and relationships

• Develop strong relationships with clients and senior stakeholders
• Attend and participate in all meetings/calls with clients
• Communicate effectively with various audiences with occasional support
• Create and present insightful, meaningful, accurate reports and analysis with with support on complex issues
• Execute the Workshop Digital client flag process and proactively identify resolutions
• Go the extra mile for assigned clients within the scope of the SOW

Internal communication and relationships

• Proactively seek and gracefully accept feedback
• Tactfully share feedback with colleagues
• Immediately inform the Director or SEO Team Lead of any concerns or issues from clients when appropriate
• Inform the Director or SEO Team Lead of any updates, concerns, or potential points of interest from within the digital marketing community
• Share meaningful information that advances the team
• Participate in the interview process
• Lead special projects with support

Business development

• Identify new opportunities for clients to meet their business goals
• Independently identify opportunities for potential case studies and coordinate with marketing for case study development
• Manage beta tests of new services for client set
• Support the sales team by assisting with RFPs, presentations, audits, and SOWs
• Elevate client requests for SOW changes with minimal support

Training

• Regularly identify opportunities to update and expand training content
• Regularly develop original technical training content with QA
• Regularly conduct team trainings to help develop team expertise
• Read industry blogs, books, whitepapers, and articles to stay current on relevant tactics, updates, and best practices
• Occasionally contribute thought leadership content to the Workshop Digital blog and the industry
• Serve as a mentor for junior team members

Channel management

• Optimize client websites through a blend of technical and content updates with minimal support on complex issues
• Perform keyword research, analyze and report on competitor and keyword data to clients with minimal support on complex issues
• Claim, update, optimize, and manage local listings for clients with minimal support on complex issues
• Write, optimize, and syndicate content on behalf of clients with minimal support on complex issues
• Generate and plan content ideas for clients including blog ideas, articles, or any other content with minimal support on complex issuesConduct comprehensive technical, content, and local audits with minimal support on complex issues
• Optimize client websites through conversion rate optimization (CRO) with minimal support on complex issues
• Create and prioritize strategies and supporting tactics that embody clients' business goals with minimal support on complex issues
• Take ownership and accountability of client's performance by meeting and exceeding client expectations and set KPIs with minimal support on complex issues
• Setup and review Google Analytics (and any other third-party tracking software) with minimal support on complex issues
• Identify potential threats, changes in landscape, industry updates, and potential opportunities for client accounts and present these to clients with minimal support on complex issues
• Conduct ongoing tests that drive towards growth and achieving client goals with minimal support on complex issues
• Temporarily take on extra client hours to support the team during times of limited bandwidth

Qualifications

• 5+ years of experience executing hands-on SEO work for high complexity clients
• Demonstrated ability handling complex and challenging clients with respect to: Identifying revenue-impacting KPIs and setting SMART KPI goals
• Extensive keyword research acumen that is leveraged in developing thoughtful and forward-thinking content strategy
• Prioritizing workload with minimal support
• Building strong relationships
• Creating insightful, actionable, and accurate insights for client strategies and reports with minimal support
• Presenting data and insights in a way that is logical, clear, and actionable with minimal support
• Creating effective meeting agendas and leading client meetings with minimal support
• Delivering core training
• Logging assigned client hours worked
• Meeting deadlines
• Advanced and courteous written, verbal, and visual communication skills
• Familiarity with AI-native search engines and LLM-based research tools (e.g., Perplexity, Gemini, Claude, or ChatGPT)
• Demonstrated ability to evaluate AI output for "hallucinations" or inaccuracies, specifically regarding technical SEO recommendations and data reporting
• Advanced analytical capabilities; rarely needs support for advanced analysis and insights
• Occasionally provides training to other team members
• Sometimes identifies and implements initiatives that push the team and the company forward
• Advanced level skills in MS Office Suite and Google Suite, particularly in Excel and Google Sheets

Benefits

• Competitive salaries
• 25 days PTO, 5 days STO, 12 Holidays
• Hybrid workspace for Richmonders (only Mondays are required)
• 3 months fully paid Parental Leave
• 8 hours of paid volunteer time per quarter
• 401k with 3% non-elective contributions
• A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance
• Life insurance, short-term, and long-term disability
• Profit sharing
• 2x a year company-wide meetup in Richmond, VA
• Committee Membership (Community, Culture, Health & Wellness)

List of Awards

• 1x US Search Awards - Best Small PPC Agency
• 8x Outside Best Places to Work
• 8x Virginia Business Best Places to Work
• 3x Search Engine Land Finalist

Salary

Expected base salary range is $80,000 - $87,000 annually, based on experience.

Equal Opportunity & Inclusion Statement

As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination in regard to gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, but we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.

Salary for role

80,000 - 87,000 USD per year (Richmond, VA)

80,000 - 87,000 USD per year (Remote)

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