Stakeholder Engagement Specialist 3

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Deadline to apply: May 4, 2026 11:59pm

Pay Grade

13

Qualifications may warrant placement in a different job level

Position Summary

The Stakeholder Engagement Specialist 3 works with internal and external subject matter experts to develop and implement engagement communications in support of company initiatives and is part of the Corporate Communications and Marketing team. The candidate will work cross functionally to create and execute successful engagement communications plans and work to keep both internal and external stakeholders informed. Interested candidates should be passionate about learning the energy industry and the Company’s mission of providing world-class energy solutions to meet the diverse and unique needs of our customers and employees. This position reports to the Manager of Public Relations and Stakeholders.

Tasks and Responsibilities

• Supports efforts to strengthen target communications with HOAs, neighborhood associations, City of San Antonio district council staff, special interest community groups, educational partners, and many others.
• Plans and executes public tele-town halls, townhalls and events to increase awareness of initiatives.
• Develop, promote and share media communication toolkits, collect event data, survey analysis, and reporting for Executive and Board of Trustee summary.
• Represents stakeholder engagement at internal/external meetings to collaborate and strategize on various projects and initiatives.
• Attend Company events or engagement opportunities, as needed, including nights, weekends, and holidays.
• Create and execute communication and engagement plans for company-wide initiatives, keeping community members at the center of every decision.
• Assist in developing initiative-related deliverables such as talking points, FAQs, surveys, flyers, etc., for external and internal stakeholders at varying levels within the organization.
• Organize and host community events for initiatives to build trust and increase transparency and gather feedback from our community.
• Lead and cover meetings on behalf of PR & Stakeholder Engagement Manager and bring action items and deliverable back to the group.
• Create clear, compelling communications deliverables that translate technical details into messages that internal and external stakeholders can understand.
• Respond to inquiries regarding community events and meetings, maintaining a positive, service-oriented approach.
• Track engagement activities for accountability, reporting, and presentations.
• Contribute to a One Team, positive and energetic working environment where our Core Values of Safety & Wellbeing, Transparency, One Team, Accountability and Integrity matter.

Minimum Skills

Minimum Knowledge and Abilities

Self-directed with proven problem-solving skills.Strong customer service and interpersonal skills.Extensive experience in stakeholder engagement communication strategies and tactics.Extensive experience in leading projects from start to finish.Experience using Microsoft Teams for collaboration.Initiative to work independently or as a member of a team, coordinating with others to achieve desired results.Strong planning, organizational and analytical skills; ability to assess complex situations, make decisions and manage projects from start to a positive outcome.Ability to work safely in a variety of locations such as the field, construction centers and the main office.

Preferred Qualifications

• Extensive experience in community outreach and developing communications for a variety of channels and audiences in a corporate environment, large public entity, utility or a communications agency.

Competencies

Communicates EffectivelyManaging TimeEstablishing RelationshipsPrioritizing and Organizing WorkDemonstrating InitiativeDelivering High Quality Work

Minimum Education

Bachelor’s degree in Public Relations, Journalism, Communications or related field from an accredited college or university OR extensive exp in related field.

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.