Associate Paint Expert

Associate Paint Expert

Are you looking for a dynamic work environment where you can grow and make a real impact? Do you thrive in a community-focused atmosphere where your contributions are valued? If so, Ace Hardware is the perfect place for you!

At Timberline Ace Hardware, we pride ourselves on being a part of the communities we serve. With six stores, on the Western slope of Colorado we remain committed to providing personalized service that makes every customer feel like family. As a highly motivated associate paint expert you will gain invaluable skills in retail, customer service, and team leadership while enjoying fantastic perks such as:

• Paid Time Off
• Health, Dental, and Vision Insurance
• 401k Matching
• Employee Discounts

Training & Development

Complete assigned ACE Learning Place training and sales floor training with the Management Team.

Complete ACE Paint Prodigy Badge Bundle and Assessment within first 90 days of hire.

Participate in Paint 365 training and activities as assigned

Customer Services & Sales

Greet customers warmly and let return customers know we're happy to see them again!

Assist customers in finding products.

Offer customer knowledgeable solutions.

Maintain a helpful, friendly attitude and prioritize customer satisfaction.

Thank every customer for shopping with us and be sure to invite them back!

Cashiering Duties

Give 100% focus to customers during checkout.

Always ask if a customer has an ACE REWARDS card, if not, offer to sign them up.

Call for assistance when three (3) or more customers are waiting in line.

Answer phones promptly and clearly with a friendly tone and a smile in your voice while following store guidelines.

Execute all transactions accurately, and always with a smile and a helpful attitude.

Merchandising & Stock

Stock and face merchandise from the warehouse, and vendor deliveries.

Restock and organize back stock areas as needed.

Keep the store clean, organized, and presentableinside and outside.

Maintain a high level of housekeeping and general store appearance. Safety is key.

Key Paint Responsibilities:

• Ensure customers receive exceptional service by maintaining a customer-first approach.
• Color match and mix paint in a fast-paced high demand environment.
• Identify and communicate paint sales opportunities to Store Manager.
• Paint procedure, sales, and product knowledge.
• Assist in training and developing multiple paint experts within the store.
• Maintain a high level of housekeeping and maintain paint department appeal through visual merchandising.
• Communicate and collaborate with Store Manager where the paint department is concerned.
• Build relationships with paint contractors in the area through daily interactions and excellent customer service.
• All hands-on deck to put away freight on truck days.

Safety

Be alert to shoplifting or suspicious activity and report it to management.

Follow all safety procedures and help maintain a safe environment for everyone.

Communicate any safety concerns or incidents to Management promptly.

General Expectations

Take initiative and complete assigned tasks from the Management Team or Floor Leads.

Remain adaptable to changing store needs or priorities.

Embody and promote store core values: Build a Positive Environment, Respect Each Other, Effectively Communicate, Adapt to Change, Take Initiative, Help Everyone, Enjoy What You Do

Qualifications:

• Strong communication skills.
• Exceptional time management skills
• Ability to work a flexible schedule, including weekends and holidays.
• Passion for delivering outstanding customer service.
• Ability to lift 60 pounds, stand and walk for up to 10 hours during shifts as required.
• Excellent written and computer skills required.
• Retail paint experience required.
• At least 3-5 years of retail paint experience preferred.
• Ace Prodigy status required within first 90 days of hire

Why Join Us?

• Be part of a caring, enthusiastic team dedicated to helping customers.
• Experience a culture that values hard work and community involvement.
• Receive ongoing training and development opportunities to advance your career.

Location: Aspen. May require travel. Timberline Ace has stores located in Telluride, Norwood, Clifton, Battlement Mesa, Carbondale and Aspen and may require company paid travel for trainings and other company activities.

This is an hourly position with a 40-hr. work hour week requirement. Any vacation and sick pay must be communicated and approved by the Store Manager.

Don't miss out on this exciting opportunity! Apply today and become a valued member of the Timberline Ace Hardware family!

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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