CenterWell Strategy & Operations Senior Consultant

Overview

Become a part of our caring community and help us put health first

The CenterWell Strategy Senior Consultant provides data-based strategic direction to support broader team and identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The Senior Consultant works on problems of diverse scope and complexity ranging from moderate to substantial where the analysis of situations or data requires an in-depth evaluation of variable factors.

As a CenterWell Strategy Senior Consultant, you will support the central CenterWell Strategy & Operations team and play an important role in supporting the strategic direction of CenterWell. This role will collaborate closely with CenterWell leadership and senior leaders across our Primary Care, Home, and Pharmacy businesses to advance delivery of personalized and integrated care that improves experience, quality, and outcomes while addressing some of the segments' most important opportunities and challenges.

CenterWell is seeking a team member with prior management consulting experience or professional experience leveraging core consulting skills to support delivering high-priority projects and initiatives across CenterWell. Day-to-day activities will include developing industry analysis, building high-level financial / business modeling, conducting qualitative analysis, and synthesizing strategic options to create executive-level deliverables and recommendations for CenterWell's and Humana's senior leaders and Board. You will also shape implementation considerations and work with business owners as appropriate to transition strategy into execution.

Responsibilities

Providing strategic guidance to advance CenterWell-wide strategic plans and objectives

Supporting creation and coordination of all CenterWell-wide deliverables required for internal and external communication (including to CenterWell's and Humana's Executive Leadership and Board of Directors), ensuring consistency of vision and timely execution

Executing high-level financial modeling, qualitative analysis, and synthesis of strategic options for annual strategic planning process

Creating executive-level presentations and deliverables that clearly frame objectives, issues and challenges, and articulate compelling, insightful findings, conclusions, and recommendations

Developing hypotheses to be validated or refined through targeted research and analysis

Conducting industry, market, competitor, and financial analysis and synthesizing insights

Conducting interviews and working sessions with stakeholders from across the company

Developing strategy and business cases for innovative CenterWell-wide initiatives that are strategic, highly visible, and complex in nature, including those related to ongoing CenterWell integration, and supporting operational execution

Working collaboratively with fellow CenterWell Strategy & Operations team members and leaders across the company

Required Qualifications

Bachelor's degree in business, finance, accounting, economics, or a related field

A minimum of three years of full-time work experience with a leading management consulting firm and / or minimum of four years of professional experience in a strategic role that required core consulting skills

Proven business and financial acumen, including experience with financial modeling and ability to interpret and analyze complex financial data

Proven ability to perform qualitative and quantitative analysis and leverage management consulting frameworks and tools (e.g., competitive analysis, strategy road map, strategic investment prioritization) to structure and solve complex business problems

Proven ability to create executive-level presentations and deliverables that effectively communicate complex concepts

Proactive, self-starter with a high level of initiative and resourcefulness

Comfortable with ambiguity and ability to effectively multi-task, time manage, and prioritize

Excellent verbal and written communication skills, with strong presentation skills and attention to detail

Collaborative team-player with strong interpersonal skills, excellent emotional intelligence, and comfortability collaborating across segments and the enterprise to drive work forward

Demonstrated progressive, expanded responsibilities with a proven track record of success

Must be passionate about contributing to an organization focused on continuously improving patient experience and outcomes

Preferred Qualifications

Master of Business Administration or related Master's degree

Prior healthcare industry experience, preferably within healthcare services or care delivery organizations

Experience working in a highly matrixed organization

Additional Information

Remote role but Washington, DC metro area is preferred location (opportunity to follow a hybrid model, working together with direct leader in Arlington, VA office 1-2 days a week)

Work at Home Requirements

To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria :

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline : 10-03-2025

About us

Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.

J-18808-Ljbffr