Talent.com
Lincare Holdings
Customer Service Rep II - PHCLincare Holdings • Denver, CO, US
Customer Service Rep II - PHC

Customer Service Rep II - PHC

Lincare Holdings • Denver, CO, US
5 days ago
Salary
$15.16 hourly
Job type
  • Full-time
Job description

Customer Service Representative

Offering $15.16 to $23 per hour

This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders and providing clear and timely communication to all stakeholders.

  • Responds to telephone inquiries and orders from patients and referral sources
  • May assist walk-in patients with the selection of equipment, supplies, and services
  • Determines resolution of patient and referral inquiries, questions, or concerns
    • Identifies concerns and ensures they are recorded in Concern Tracker system when appropriate
  • Completes electronic intake process in billing system, performs verification of insurance, and reviews all documentation for accuracy in order to qualify patient for services
  • Contacts patients to inform them of any patient payment requirements, collects payment, and determines best delivery method, providing instructions for receiving delivery
  • Understands and abides by Accreditation Commission for Health Care (ACHC) requirements
  • May need to understand and interpret Medicare guidelines and qualifying documentation
  • Thoroughly understands payer and utilization guidelines
  • May process insurance authorization and follow up on requests as needed
  • Establishes positive relationships with referral sources and builds rapport with internal and external customers
  • May be required to perform quality assurance process, confirming accuracy of orders prior to submission for reimbursement
  • Understands C-PAP compliance guidelines as required by assignment, or has obtained knowledge of rehab specialty equipment and coverage criteria
  • Consistently meets Quality Assurance score of 85% or above
Create a job alert for this search

Customer Service Rep II - PHC • Denver, CO, US

Similar jobs

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersCastle Pines, Colorado
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Revenue Specialist II (ROPS)

Davita Inc.Denver, Colorado, United States
Full-time

St, Denver, Colorado, 80202-5117, United States of America.DaVita is currently looking for a Revenue Specialist for our billing systems setup team in the Revenue Operations Department.Individuals w... Show more

 • Promoted

Customer Service / Inside Sales

Applied Industrial TechnologiesDenver, CO, United States
Full-time

Our company culture is friendly, fun with healthy competition and rewards.Applied Industrial Technologies offers integrity, inclusion, and career advancement.Individual contributorship and ideas ar... Show more

 • Promoted • New!

Float Patient Service Representative

US Radiology SpecialistsLafayette, CO, United States
Full-time

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging.With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts ... Show more

 • Promoted • New!

Warranty and Service Clerk

Davey Coach Bus SalesSedalia, CO, United States
Full-time

The Warranty And Service Clerk is responsible for communicating with manufacturers, securing/orchestrating replacement parts and/or repairs for defective merchandise.The Warranty And Service Clerk ... Show more

 • Promoted • New!

Customer Service Rep

Sanders & Johnson IncLittleton, CO, United States
Full-time

Are you someone who thrives on connecting with people, loves solving problems, and is ready to take on a role where every day is an opportunity to make a difference? If so, join.Company-sponsored r... Show more

 • Promoted • New!

Manager, Sales and Customer Service

Macy'sLone Tree, Colorado, United States
Full-time

Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.Macy's 4th of July Fireworks, and the wonder of... Show more

 • Promoted

Dispatcher/ Customer Service Rep

Radiant Plumbing and Air ConditioningDenver, CO, United States
Full-time

Done! Plumbing, Heating, Cooling, & Electrical:.We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999.Our top notch service and outstanding custom... Show more

 • Promoted • New!

Remote Customer Service Representative $45 per hour

GL1Castle Rock, Colorado
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Back Up Care - Customer Service Rep.

TEKsystemsWestminster, Colorado, United States
Full-time

Will be supporting Back Up Care team (classified as Customer Care Specialist).Work with a number of client companies (these are employees of the clients that they partner with).Will be taking inbou... Show more

 • Promoted

Dispatcher/ Customer Service Rep

Done Plumbing, Heating, Cooling, & ElectricDenver, CO, United States
Full-time

Done! Plumbing, Heating, Cooling, & Electrical.We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999.Our top notch service and outstanding custome... Show more

 • Promoted • New!

Pharmacy Intern

CVS HealthCastle Rock, CO, United States
Full-time

You've invested a lot of time and energy in your education.Now you want the chance to make your mark.We offer challenging opportunities for you to learn and grow professionally.In our programs, you... Show more

 • Promoted • New!

Customer Service Representative

Planet Fitness - PF Baseline FitnessCastle Rock, CO, United States
Full-time +1

Job Title:         Customer Service Representative.Reports to:       Club Manager.Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a... Show more

 • Promoted

Produce Team Member (Clerk, Floor Service) - Full Time

Whole Foods Market, Inc.Castle Rock, CO, United States
Full-time

Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.Assists Team Leader in organizi... Show more

 • Promoted

Licensed Physical Therapist PT - Care Coordination

EmpowerMe WellnessCastle Rock, CO, United States
Full-time +1

EmpowerMe Wellness Therapy Position.This isn't therapy as usual – it's therapy reimagined.At EmpowerMe Wellness, our therapists don't just treat patients — they become the heartbeat of EmpowerMe 36... Show more

 • Promoted • New!

Remote Customer Service Representative – Product Testing

GLOCPACastle Pines, Colorado
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Patient Services Associate

Serenity Healthcare, LLCCastle Rock, CO, United States
Full-time

Patient Services Associate | No Healthcare Experience Required.You've spent years delivering a premium experience for clients who expect the best.You know how to run a smooth appointment, stay comp... Show more

 • Promoted • New!

Customer Service Rep I

Enviro Systems IncorporatedBroomfield, CO, United States
Full-time

At ACE Thermal Systems, we design, engineer, manufacture, and support high-performance environmental control systems (ECS) and components for extreme temperature and operating conditions and reliab... Show more

 • Promoted • New!

Customer Service Advisor

Cobblestone Auto Spa Car WashCastle Rock, CO, United States
Full-time +1

Site Manager, Assistant Site Manager, or Lube Manager (varies based on.The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in de... Show more

 • Promoted • New!

Intake Coordinator - Full time

Banyan Treatment CentersCastle Rock, CO, United States
Full-time

Intake Coordinator - Full Time.Banyan Treatment Centers is seeking an organized and customer-service–driven Intake Coordinator to support admissions operations within our Behavioral Health Support ... Show more