Sr. AR Specialist
Location: Eash Hanover, NJ Pay rate range: 0000 - 0000 A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. It is a pipeline of innovative medicines brought to life by diverse, talented, performance driven people. All of this makes us one of the most rewarding employers in our field. We're committed to peak performance, improving the quality of life, and embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage.
The Senior AR Specialist provides supervision on all divisional deduction resolution in the US FSC. Oversees the process surrounding deduction validations and dispute resolutions. Ensures all KPI's targets are met. All deductions and disputes to be resolved in accordance with SLAs Works cross functionally to solve problems and contribute to month end closing procedures. Work with customers to ensure invalid deductions are repaid or further justified. Assist in implementation of new technology and plays an active role in associated projects. Ensures all accounting policies and procedures are adhered to, including internal and external auditors and NFCM controls. Maintain good relationship with Customers Collaborates with key stakeholders, including accounting authorities/auditors Support the measurement and delivery of service levels and KPI targets Proactively challenge the Status Quo, making fact based recommendations Enabling the execution of quality services through prioritization and deductions monitoring Handles escalations and calls with customer Conduct deduction research and facilitate back and forth communication with stakeholders to help drive operational efficiency Perform special projects as assigned.
Bachelors/Associates Degree in Finance or Accounting or Relevant working experience Fluent in spoken and written English 4 + years prior experience in Account Receivables, Pharmaceutical industry highly preferred. Handling high profile and large volume accounts 4+ years prior experience in a high volume customer environment required. Complete understanding of accounting principles, concepts and practices as they apply to deduction and collection management Strong leadership, interpersonal, influencing and management skills. Strong written and oral communication skills Experience with SAP and associated tools is required Strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Lean/ Six Sigma Certified preferred Excellent research, problem solving, and time management skills. High level of accuracy, efficiency, and accountability. Attention to detail Knowledge of SAP and Receivables Management experience.