Admissions Processor

Description

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JOB TITLE: Admission Processor REPORTS TO: Coordinator of Admissions

DEPARTMENT: Admissions Operation

EXEMPT: No

VICE PRESIDENT: Student Services

GENERAL STATEMENT OF THE FUNCTION

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.

The Admission Processor plays a critical role in the enrollment process and the student admission experience by managing and verifying application materials submitted by prospective students. This position involves reviewing applications for completeness, entering and updating applicant data in our student information system, and ensuring that all required documents—such as transcripts, test scores, and residency documents—are accurately received and recorded. The Admission Processor may work closely with applicants, co-workers, and departments to resolve discrepancies, meet processing deadlines, and maintain data integrity. Attention to detail, strong organizational skills, and a commitment to providing excellent customer service are essential, as processors frequently communicate with applicants to support a smooth admissions experience.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s Degree an Associate's Degree with two or more years of related experience.
• Strong technical skills are required. The Admission Processor must be able to pick up on new technology and must already be proficient with Microsoft products.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Maintain knowledge of diversity-related issues, legislation, and best practices.

• Review and process admission applications in our student information system, Workday.
• Evaluate and process transcripts to ensure compliance with admission requirements.
• Review and determine residency status for admission and audit compliance.
• Verify the completeness and accuracy of all submitted application materials, including transcripts, residency documents, and test scores.
• Scan, index, and file documents electronically and/or physically, maintaining accurate and organized student records.
• Maintain intricate knowledge of college admission requirements and procedures to effectively assist applicants and staff.
• Maintain a working knowledge of all student services areas to provide holistic support to students.
• Update student records in Workday as new documents are received, ensuring data integrity and compliance with admission standards, as well as a way to knowledge-share with other departments.
• Provide timely and professional communication with applicants via phone, email, and in-person interactions.
• Maintain outstanding and unwavering customer service at all times.
• Collaborate with colleagues across departments to resolve admission-related issues on behalf of students.
• Review daily reports to identify and address missing data or documents.
• Review audit reports to ensure continued compliance with state and institutional admission requirements.
• Maintain an understanding of state audit standards and review data daily for compliance accuracy.
• Review audit reports and take corrective actions, as needed, to ensure compliance with state and institutional admission requirements.
• Participate in ongoing training to stay current on evolving admissions policies, procedures, and technology.
• Provide coverage or support in the Enrollment Center as needed, assisting with student flow and service coverage.
• Maintain normal working hours and work periodic extended office hours during peak enrollment seasons, such as January and August.

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities outdoors and off site.

We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results.

Mission

Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.

Vision

Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.

Values

Hinds Community College aspires to the following IDEALS:

• Integrity
• Diversity
• Excellence
• Accountability
• Leadership
• Stewardship