Sales Enablement Manager, Enterprise & Strategic

Sales Enablement Manager, Enterprise & Strategic

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the Role

As the Sales Enablement Manager - Enterprise & Strategic Sales, you'll be responsible for driving seller performance by equipping quota-carrying Account Executives with the tools, skills, and coaching needed to ramp quickly, sell effectively, and consistently exceed quota. You'll work closely with Sales Leadership, RevOps, Marketing, and Product teams to create programs that accelerate onboarding, improve sales process execution, and embed best-in-class coaching into the daily flow of work. Focusing on our Enterprise and Strategic segments, you'll work with the account teams that support the world's largest companies and contact centers globally.

This is a strategic role that starts with making a direct day to day impact on Sales Repsyou'll help drive revenue by improving the quality and consistency of every seller on the team.

Responsibilities

• Sales Onboarding & Ramp Acceleration : Collaborate with our Head of Onboarding to reduce time-to-productivity and ensure new hires are ramped on Cresta's sales process, messaging, and process.
• Sales Process & Methodology Enablement : Standardize and reinforce key stages of the sales cycle, from discovery to close, including discovery, pitching, exec alignment, competitive, and everything else need to successfully execute a world-class sales process.
• Coaching & Performance Programs : Deliver regular training, role-plays, and feedback loops that improve seller execution. Provide direct coaching to reps 1-1 and via Gong, particularly during ramp periods.
• Content & Messaging Alignment : Collaborate with Product Marketing to equip sellers with effective talk tracks, competitive positioning, objection handling, and value messaging tailored to personas and verticals.
• Enablement Measurement & Optimization : Track and report on enablement program effectiveness using metrics such as ramp time, quota attainment, win rate, and sales velocity. Use insights to continuously refine our approach.
• Field Readiness : Lead sales readiness efforts for product launches, pricing updates, and new market entries. Ensure sellers are confident and capable of executing in front of customers.
• Direct Deal Involvement : In addition to direct 1-1 coaching, you should be fully prepared to provide direct deal support to ramping reps, either in the form of deal strategy, meeting prep, or ride-alongs to support newer reps.

Qualifications We Value :

Perks & Benefits :

We offer a comprehensive and people-first benefits package to support you at work and in life :

Compensation at Cresta :

Cresta's approach to compensation is simple : recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.

Base Salary Range : $160,000 $180,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai.