Tax Technician II - Department of Finance

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. Although the full salary range for this position is posted, the target hiring range is $23.89-$29.86/hr. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect… Collaboration with colleagues, Diverse community interactions, Assist with inquiries, answer high-volume calls while providing clear and concise technical information about excise and property taxes, coordination with different departments in the city, resolve conflicts with taxpayer accounts and returns, cash handling, fiscal compliance, transaction processing, address account discrepancies, provide clear explanations regarding taxing regulations, demonstrate good communication in written and verbal form, open and close the front facing taxpayer office, demonstrate strong teamwork and reliance on peers, use active listening skills and inclusive approach. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

Department of Finance

The Department of Finance manages the city’s investing, fiscal analysis, budgeting, debt and asset management, tax assessment and collection, and accounting functions as well as establishing, maintaining, and enforcing fiscal policies, practices and procedures for the entire City and County of Denver. The Department commits to Denver residents the delivery of these services through a financial structure that mirrors the best practices of both the public and private sectors. This commitment promotes better service, enhanced performance measures, maximum accountability, and improved business processes.

About the Treasury Division

The Treasury Division collects, records, and deposits all City excise taxes and revenues, and disburses money as required by law. The Treasury Division's other responsibilities include enforcement of tax compliance; and administration of the City's property tax programs. The mission of the Treasury Division of the Department of Finance is to promote and facilitate voluntary compliance, strive to ensure fairness, and collect tax revenue that funds city services. By carrying out this mission in a professional, efficient, and customer-oriented manner, we maximize the financial resources available to meet the needs of the community and its citizens.

In this Tax Technician II role, you will provide assistance and information to multiple stakeholders on excise tax and real estate and personal property taxation law, rules, regulations, compliance procedures, and specialized programs. Additionally, you will assist taxpayers with making tax payments and process new registration applications.

Specifically, as the Tax Technician II you will:

• Coordinate compliance efforts with Tax Revenue Agents and Tax Auditors for new businesses by obtaining and coordinating the delivery of legal documentation, accounting records, and business information.

• Research, analyze, and prepare appropriate documents for real property deed process, order title search reports, process deeds according to legal guidelines and deed application fees, and record deed trust funds.

• Assist with the overall administration of the biannual sales tax license renewal program.

• Research and resolve complicated exception payments by contacting the taxpayer and working through any misconceptions or misunderstandings.

• Provide primary assistance to the unit supervisor for the annual tax lien sale including making determinations regarding which properties will be included based on legal descriptions and other factors.

• Perform other related duties as assigned or requested.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• At least 2 years of professional experience with exceptional customer service

• Tax compliance experience

• Knowledge of general business operations

• The ability to work in a fast-paced, collaborative environment

• Cash handling and customer service experience

• The ability to be detail-oriented and organized

Required Minimum Qualifications

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate

• Experience Requirement: Two (2) years of technical experience that must include one (1) year of experience at the type and level of a Tax Technician I (provides assistance and information on taxation law, rules, regulations, and compliance payment procedures

• Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements

• Licensure & Certification: None

Application Deadline

This position is expected to stay open until 5/10/2026 at 11:59 PM. Please submit your application as soon as possible.

About Everything Else

Job Profile

CV2356 Tax Technician II

To view the full job profile including position specifications, physical demands, and probationary period, click .

Position Type

Unlimited

Position Salary Range

$23.89 - $35.84

Target Pay

The target hiring range is $23.89-$29.86/hr.

Agency

Department of Finance

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

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