Service Apprentice

Summary

Spire is seeking a Service Apprentice to work in the Mississippi operations. This position is responsible for performing field service and meter work on the natural gas distribution system.

Company Overview

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
• Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Duties and Responsibilities

• Works with Service Technicians as helpers while receiving on the job training to qualify to perform routine customer service procedures including, but not limited to, gas turn on/turn off, read in/read out, dead meter checks, meter pulls, meter loop constructions, and investigation of gas odor complaints.
• Assist with meter reading, line locating, leak survey, leak repairs and grill/light work as assigned.
• Successfully completes all computer based training required for qualifying to perform Service Department covered tasks.
• Completes paperwork and procedures associated with work assignments and departmental job duties.
• Trains for required night/weekend duty and emergency response functions.
• All other duties as assigned.

Essential Characteristics

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem-solving, and quality
• Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives

Supervisory Responsibilities

• None

Required Education (certifications, licenses)

• High School diploma or equivalent.
• Must possess a valid driver’s license with a good driving record and the ability to drive a Company vehicle.

Required knowledge, skill and abilities

• Ability to learn and apply knowledge of the Company procedural manuals and ability to perform work assignments according to outlined procedures.
• Ability to successfully complete the training required to progress to the Service Technician position in a timely manner and subsequently perform all essential duties of the position.
• Ability to use general and specialized computer applications to manage data.
• Requires being exact or highly accurate and meeting strict deadlines. Ability to read, write and interpret work related documents. Ability to perform basic math skills.
• Ability to work effectively alone and with others in a group or team. Requires work with external customers or the public. Ability to deal with unpleasant, angry or discourteous people and conflict situations in a professional manner. Ability to establish and maintain effective working relationships with co-workers and supervisors.
• Ability to react appropriately and effectively in emergency situations; includes responsibility for the health and safety of others.

Physical demands, environment and schedule

• Requires wearing applicable protective and safety equipment.
• Ability to use hands to handle, control or feel objects, tools or controls; walk, stand, climb, crouch, crawl, bend or twist; and lift or move heavy objects. Requires repetitive movement. Ability to work in confined spaces and maneuver in awkward positions.
• Includes exposure to contaminants. Includes exposure to sounds and noise levels that are distracting or uncomfortable. Ability to work in very hot (above 90 F degrees) and very cold (below 32 F degrees) temperatures, and extremely bright or inadequate lighting conditions. Requires working outdoors, exposed to all weather conditions and indoors in non-controlled environmental conditions. Requires exposure to hazardous equipment, conditions and high places. Requires exposure to minor burns, cuts, bites or stings.

Posting Requirements

We accept online applications through our career site at jobs.spireenergy.com.

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity Employer.