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Guest Experience SpecialistPGA • Washington, DC, United States of America
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Guest Experience Specialist

Guest Experience Specialist

PGA • Washington, DC, United States of America
30+ days ago
Job type
  • Full-time
Job description

Overview

We are seeking a dynamic and customer-focused indvidual to join our team. This role is ideal for someone passionate about golf, providing top-tier customer experiences and being a part of the most welcoming space in golf. The Golf Sales Associate will be responsible for driving revenue through membership sales, event bookings, retail sales, and all golf-related services while ensuring all guests have an exceptional time at CitySwing.


Experience Required


Essential Responsibilities

  • Sales & Customer Engagement: Actively promote and sell memberships, private events, and all other CitySwing products to customers. Engage with customers to understand their needs and match them with the right services.

  • Guest Experience: Provide an outstanding customer experience by welcoming guests, explaining how the simulators work, and offering assistance with gameplay.

  • Retail & Merchandise: Assist guests with purchasing golf apparel, equipment, and accessories. Keep retail displays stocked and visually appealing.

  • Event Support: Work closely with the events team to execute corporate and private events, ensuring seamless experiences for all attendees.

  • Operational Support: Maintain a clean and organized facility, troubleshoot simulator issues, and help with basic tech support as needed.

  • Community Engagement: Represent CitySwing in the local community, building relationships to drive foot traffic and increase brand awareness.


Benefits

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Guest Experience Specialist • Washington, DC, United States of America

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