Business Operations Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Worldwide Sales Effectiveness & Enablement organization leads the strategy, development, and delivery of sales tools and processes to enable an efficient, effective selling organization. This group is responsible for the everyday tools our sellers use to drive Sales Growth. Our mission is to deliver the best set of tools, data, and processes to enable a simple seller experience.Job Description

The Business Operations Manager role is responsible for the global design and deployment of Oracle CPQ while serving as the primary lead for identifying and resolving major operational roadblocks. You will be tasked with documenting "as-is" processes to uncover pain points, gaining cross-functional alignment on solutions, and managing the entire lifecycle of CPQ initiatives.

Key Responsibilities

• Lead and manage the entire lifecycle of projects within Oracle CPQ, from initial discovery and requirement gathering to successful production deployment.

• Act as a subject matter expert to resolve complex operational and technical issues. Partner with cross functional stakeholders to solve urgent "pain points" within the user experience.

• Gather business requirements and develop/document new business processes as part of design activities. Translate these insights into clear, actionable user stories and requirements.

• Foster collaborative relationships and build consensus across diverse teams including Sales, Product, Finance, and IT

• Develop business readiness plans, including change management and communication, to ensure smooth adoption of new functionalities.

• Oversee the development of test scenarios and scripts, and participate in user acceptance testing (UAT) to ensure system usability and stability.

Specific Knowledge & Skills

• Ability to operate with a high degree of autonomy in a fast-paced, project-driven environment.

• Understanding of Configure-Price-Quote (CPQ), Salesforce CRM, and ERP systems. Tableau experience is a plus.

• Familiarity with Agile methodologies and project management tools, particularly Jira.

• Exceptional verbal and written communication skills required to bridge the gap between business needs and technical execution.

• Strong multi-tasking skills with a keen attention to detail and the ability to work under short deadlines.

Target Base Salary Range: $85,000 - $100,000 USD

Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree required.

• 5+ years of experience in Business Operations, Sales Operations, Program Managing, Consulting, or Project Management

Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNo

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.