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Ryde Technologies
Process Improvement/SharePoint Supply AnalystRyde Technologies • Washington, DC, United States
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Process Improvement/SharePoint Supply Analyst

Process Improvement/SharePoint Supply Analyst

Ryde Technologies • Washington, DC, United States
8 days ago
Job type
  • Full-time
Job description
Process Improvement/SharePoint Support Analyst

We are seeking a Process Improvement/SharePoint Support Analyst to support the Department of State IT Governance Support Services Bureau of Consular Affairs. This position supports the decision-making framework for addressing several enterprise-level initiatives within CA/CST and ensuring that all work activities are performed in a timely, efficient, and cost-effective manner while maintaining the highest quality of performance.

The tasks for this position include:

  • Continuously monitor SDLC related processes and provide CST insight into any areas that may require special attention.
  • Make recommendations for process improvements and develop target-state process designs, develop implementation plans/roadmaps, and continually revise and report on process efficiencies and redundancies.
  • Develop and deliver updated process, policy and procedures documents.
  • Support CST's Annual Statement of Assurance process documentation requirements
  • Conduct and document process evaluations against established performance metrics, recommend corrective actions, and conduct lessons-learned sessions.
  • Support the Government in monitoring project teams for adherence to policies and procedures.
  • Perform all other Process Improvement activities as directed by the COR/GTM.
  • Review CST's current Knowledge Management processes and Systems, including SharePoint, as well as review existing knowledge management documentation with the view to making improvements.
  • Provide support for SharePoint as a Knowledge Management tool. This shall include maintenance of SharePoint sites and repository/document management activities.
  • Recommend improvements to CST's Knowledge Management systems and develop and maintain related Knowledge Management Policies and Procedures documents.
  • Develop and administer automated workflows and manage related repositories.
  • Facilitate lessons learned sessions and document lessons learned for distribution and storage and identify recommendations for further process improvement based on lessons learned; and,
  • Perform other Knowledge Management activities as directed by the COR/GTM.

Required:

  • Active Secret Clearance
  • 10 years of experience
  • Bachelor's Degree in any discipline

Desired:

  • SAFE Agile Certificate
  • Six Sigma Black Belt
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Process Improvement/SharePoint Supply Analyst • Washington, DC, United States

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