Remote Production Systems Engineer (Senior, SQL, LATAM)

PROJECT DESCRIPTION:

We are a recognized leader in patient and provider education, attracting an engaged audience of over 60 million health consumers and over 800,000 U.S. practicing physicians and clinicians to our premier health and wellness websites. Healthcare professionals and consumers are empowered with trusted content and services. We are committed to providing our audience with trusted, real-world, evidence-based health information, resources, interactive tools, advice, and connections to more guided and specialized care and programs from the nation’s leading healthcare providers and patient advocates. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics.

We are looking for a Production Systems Engineer who is passionate about finding solutions to complex problems. In this role, you will play a critical part in ensuring the business continues to operate by troubleshooting application or data issues, identifying and filling gaps in documentation, and working closely with product teams to identify long term, self‑service solutions for frequently encountered requests.

PROJECT STACK and TEAM:

We manage a network of healthcare websites.

We love collaboration, always desire to understand the business problem we’re solving, push decisions

Start Date: Approximately May 1, 2026.

Duration: Initial 12‑month contract with the potential for renewal.

Time Zone: We prefer to prioritize candidates in Latin America to ensure time zone alignment with our East Coast and Mountain region operations.

MAIN REQUIREMENTS:

• 5+ years of experience in software development, software testing experience, or production support.
• 8+ years of hands‑on SQL (MSSQL experience is a plus, but other dialects are acceptable).
• Strong written and verbal communication skills with the ability to communicate with non‑technical audiences. English fluency is required.

GOOD TO HAVE:

• Self‑starter with a willingness and ability to fully own functional areas with minimal supervision.
• Ability to adapt and strong eagerness to learn new technology or techniques.
• Bachelor’s Degree in Computer Science, Information Systems, mathematics or related area.

JOB RESPONSIBILITIES:

• Analytical and curious; often we face obscure or undocumented issues. You must have the drive to find the root cause of an issue and understand its implications in an increasingly complex environment.
• Monitor support channels including Slack, Email, Jira as well as tools like Datadog and Kibana to identify issues before they are raised by internal or external stakeholders.
• Proactively identify, investigate, and pinpoint the root cause of data discrepancies, processing failures, and system issues within our code and data environments, as well as architect and propose permanent solutions.
• A drive to fill gaps in documentation and identify areas for improvement.
• Work closely with product teams to provide long‑term, root‑cause, or self‑service fixes for issues that we regularly encounter.
• Regular communication with business partners, both internal and external, who report issues.
• Highly organized and able to handle multiple threads of work.
• Validation of solutions and follow through with long‑term solutions.

SUMMARY:

At Evolve Squads, we create world‑changing products using God‑given talents.

Honored to offer you:

• Long term projects (1, 2, even 5+ years)
• Fully remote workforce – we will never ask you to go into an office
• 10 days of paid national holidays
• 15 days of paid vacation
• 10 days of non‑paid vacation
• Health working environment and projects that use advanced, cutting‑edge technologies
• Variety of projects/technologies to work on
• Bonuses for a personal recommendation of new employees new business
• A working environment where you communicate and work directly with the Client.
• Growth opportunities and the ability to move up within the company
• This flexibility allows developers…
• A better work‑life balance
• Increased productivity
• The ability to work any time around the clock

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