Are you the right applicant for this opportunity Find out by reading through the role overview below.
Service Delivery Manager
We’re looking for a strong operator to lead our service delivery team and ensure both day-to-day support and project work are executed at a high level. This role is responsible for managing help desk technicians and hybrid project technicians, while driving accountability around service quality, responsiveness, and client satisfaction.
You’ll own the performance of our support function and play a key role in coordinating and delivering client projects in partnership with our project management function.
Responsibilities
Qualifications
What We’re Looking For
Why This Role Matters
This position is critical to maintaining and improving the experience our clients have with our company. xgwfuhx You’ll directly impact retention, efficiency, and our ability to scale.
Job Type : Full-time
Benefits :Experience :
Ability to Commute :
Ability to Relocate :
Work Location : In person
IT Project Manager • Lubbock, Texas, US
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