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ITIL Assessment AnalystVirtualVocations • Kansas City, Missouri, United States
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ITIL Assessment Analyst

ITIL Assessment Analyst

VirtualVocations • Kansas City, Missouri, United States
6 days ago
Job type
  • Full-time
Job description
A company is looking for a Manage Engine ITSM - ITIL Assessment Analyst. Key Responsibilities Conduct a comprehensive review of the current ManageEngine deployment and its alignment with ITIL best practices Evaluate existing ITSM workflows to identify inefficiencies and recommend improvements Develop and implement automation strategies and workflow enhancements across ManageEngine modules Required Qualifications 5+ years of expertise in ManageEngine modules such as ServiceDesk Plus and Endpoint Central ITIL Expert/Master certification or equivalent experience Experience with automation tools, APIs, and scripting languages like Python and PowerShell Proven ability to design and optimize ITSM workflows Strong analytical skills with the ability to assess environments and present recommendations
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ITIL Assessment Analyst • Kansas City, Missouri, United States

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