People & Culture Generalist

Position Summary

The People & Culture Generalist supports the Director of Human Resources in the day-to-day execution of HR administration, talent acquisition coordination, and workforce staffing across all Snake Oil Cocktail Company venues and events. This role is responsible for maintaining HR systems and records with accuracy and consistency, ensuring employees receive timely and professional support, and that all event staffing needs are met with qualified, compliant, and well-prepared team members.

The ideal candidate is highly organized, people-first in approach, and comfortable operating in a fast-paced hospitality environment. This role requires strong attention to detail, the ability to manage competing priorities, and a genuine enthusiasm for supporting both the HR function and the people it serves. The People & Culture Generalist represents Human Resources to the broader team and reflects the company's commitment to building a supportive, inclusive, and high-performing workplace culture.

Onboarding & Offboarding
• Support the Director of Human Resources with full-cycle onboarding and offboarding processes, including new hire paperwork, system setup, orientation coordination, and separation documentation
• Coordinate completion of required employment-related forms, including W-4, DE 4, I-9, and related onboarding documents

HR Records & Systems Administration
• Maintain accurate and complete employee records in Paylocity; ensure all profile data, documentation, and compensation details are current
• Maintain the HR reporting dashboard and ensure data integrity across all HR platforms including Paylocity, BreezyHR, and NOWSTA
• Process and maintain HR conduct reports, employee relations documentation, and incident write-ups under the direction of the Director of Human Resources

Talent Acquisition & Recruiting
• Manage the BreezyHR applicant tracking system, including posting positions, managing candidate pipelines, sending canned communications, and coordinating interview scheduling
• Serve as day-to-day point of contact with external recruiting partners, to ensure candidate flow, communication timelines, and pipeline status are actively managed
• Represent the company at recruiting and marketing events alongside or on behalf of the Director of Human Resources

Benefits, Compliance & Policy Support
• Support benefits administration by responding to basic employee inquiries, distributing enrollment materials, and escalating complex questions to the Director of Human Resources or applicable carriers
• Support workers' compensation administrative processes including intake documentation, reporting coordination, and follow-up under Director oversight
• Assist with monitoring and tracking compliance certifications across the workforce, including Food Handler Cards, ABC RBS certification, and harassment prevention training; flag gaps to the Director of Human Resources
• Assist with handbook updates, policy documentation, and distribution of revised materials to employees

Culture, Engagement & Communications
• Coordinate logistics for employee recognition, engagement initiatives, and internal culture programming as directed
• Draft HR-related communications, memos, and employee-facing materials in alignment with SOCC brand and HR standards

Event Staffing & Scheduling
• Use NOWSTA staffing software to responsibly staff all offsite and onsite events in accordance with event requirements, labor budgets, and operational standards
• Make necessary phone calls, texts, and emails to staff to confirm availability, communicate scheduling updates, and resolve conflicts
• Monitor staffing hotline for communications at all times and respond when reasonable
• Advise leadership on staffing capacity, skill mix, and workforce readiness for upcoming events
• Collaborate with the Sales Team and Vice President of Operations to solve any urgent staffing needs, event needs, or situations as they arise
• Review staffing plans with the operations team to ensure adequate staffing levels across all scheduled events

Field Operations & Labor Accuracy
• Facilitate daily time card management for event staff on NOWSTA; monitor and communicate with staff about break times and missed clock-ins/out
• Reconcile incongruencies between scheduled versus worked hours; investigate and resolve discrepancies to protect labor cost accuracy
• Relay scheduling and hour inconsistencies to the applicable sales representative to ensure proper adjustments occur when invoicing clients
• Provide pre-shift huddles on large, complex, or VIP events for field staff
• Provide onsite feedback and coaching to staff as needed
• Execute general write-ups for catering staff regarding typical incidents; submit to Director of Human Resources for review prior to delivery
• Document any staff incidents for management

REQUIRED SKILLS AND QUALIFICATIONS

• 3-5 years of progressive human resources experience in hospitality, events, or high velocity service environments.
• Expertise in California employment law and regulatory enforcement.
• Demonstrated ability to operate independently
• Proven track record of building team morale and compliant systems
• Ability to work independently and as part of a team
• Valid driver license and ability to pass DMV review if required

PHYSICAL DEMANDS

• Ability to lift and carry up to 50 pounds
• Frequent bending, lifting, pushing, pulling, climbing, and standing
• Ability to work indoors and outdoors in varying conditions

COMPENSATION

• Hourly rate $27 to $33, commensurate with experience

Benefits Include:

• Medical, Dental, and Vision Health Plans (1st of the month following 60 days)
• 401(k) Plan (eligibility after 1 year of service)
  
• PTO accrual
• Free parking or trolley adjacent office location

WORK LOCATION: Fully on-site

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Snake Oil Cocktail Company is an Equal Opportunity Employer. Employment decisions are based on business necessity, merit, and qualifications without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth or related medical conditions, marital status, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other status protected under applicable federal, California, or local law.

The Company complies with all applicable employment laws enforced by the California Civil Rights Department and the City of San Diego.

REASONABLE ACCOMMODATION STATEMENT

Snake Oil Cocktail Company provides reasonable accommodation to qualified individuals with disabilities and individuals with sincerely held religious beliefs, practices, or observances in accordance with applicable law. Applicants requiring accommodation during the application or selection process may contact Human Resources.

AT WILL EMPLOYMENT DISCLAIMER

Submission of an application does not create a contract of employment or guarantee of continued employment. Any employment relationship established will be at will and may be terminated by either the employee or the Company at any time with or without cause or notice consistent with applicable law.

AUTHORIZATION TO WORK

All candidates must be legally authorized to work in the United States. Proof of authorization will be required upon hire.

BACKGROUND CHECK AND PRE-EMPLOYMENT SCREENING

Where permitted by law and relevant to the role, offers of employment may be contingent upon successful completion of job related background checks conducted in compliance with the California Fair Chance Act.

TO ALL STAFFING AND RECRUITING AGENCIES

This job posting is intended solely for individuals seeking employment directly with the company.

Staffing agencies, recruiting firms, and third party representatives are not authorized to submit applications, resumes, or candidate information through this site or directly to company employees, hiring managers, or any company location. Any such submissions will be considered unsolicited.

The company does not accept or assume responsibility for fees, commissions, or other charges related to unsolicited resumes or applications. Submission of unsolicited candidate information does not establish an obligation or agreement of any kind.