Director, Product Analytics

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE
As Director, Product Analytics, you'll serve as a data-driven decision enabler for our Product leadership team. This role combines deep technical expertise with business acumen to transform complex data into actionable insights that shape product strategy. You'll be responsible for designing, implementing, and optimizing the reporting processes that deliver critical KPIs and business insights across our organization. Working with loosely defined problems, you'll transform complex data into clear, actionable narratives. Your role will be pivotal in maintaining data governance standards while making insights readily accessible through efficient, self-service data solutions.

ABOUT YOU
You are proficient in SQL and Python with demonstrated experience delivering products or prototypes end-to-end (from conception, to design, to specification, to code, to test, to measurement, to presentation). You possess an in-depth knowledge of relevant data sources, business intelligence technologies, data science and analytical tools: you know what’s possible, in which direction to steer, and how to move fast with solutions, adjustments, and recommendations.

You connect the dots and understand system inter-dependencies and limitations to build efficient solutions. You can frame hypotheses, decisions, and assumptions into a testable structure. You work fast, deliver reliably against your commitments, and have a strong handle on processes that enable your success. You have a business acumen that helps you speak fluently in your business partners’ language, helping them achieve or surpass their goals. You can break down complexity and find innovative solutions to cross-functional problems. You are a team player who is excited to collaborate with other analysts and scientists in our broader organization.

As a Director, Product Analytics, you will...
- Define and execute measurement and optimization approaches for Audible’s product organization, identifying relevant data sources and leveraging best practice analytical methodologies, including creating and instrumenting the right KPI framework(s)
- Partner with Product, Engineering, and Business leaders to define success metrics and measurement frameworks
- Lead cross-functional analytics initiatives that directly influence product roadmap and business strategy
- Serve as strategic thought partner to stakeholders in the Product organization, earning trust through insightful analysis and clear communication
- Consistently deliver accurate and insightful analysis, driving high-quality decision making within our business
- Collaborate effectively with other members of our organization, including other analysts, scientists, and economists
- Build and maintain reports, dashboards, and other tools to enable on-demand insights for the business
- Write compelling documents and deliver crisp presentations, translating complex problems into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical audiences

ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

BASIC QUALIFICATIONS

- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
- 7+ years equivalent relevant experience in a data driven/analytical role or 5+ years with an advanced/technical degree in Analytics, Business, Operations Research, Economics, Mathematics, Statistics, Engineering, Sciences (Political or Natural) or similar field
- Experience running projects across multiple functions with diverse stakeholder groups (cross functional, cross-geo)Experience running projects across multiple functions with diverse stakeholder groups (cross functional, cross-geo)

PREFERRED QUALIFICATIONS

- Experience supporting executive reporting and business reviews
- 2+ years prior experience in customer service analytics
- Ability to work in ambiguous situations with limited guidance
- Ability to work an adjusted or flexible schedule that meets the occasional needs of US meeting times
- Understanding of data governance principles and practices
- Track record of process improvement initiatives that enhanced data accessibility or quality
- Strong interpersonal skills with ability to build relationships

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.