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Oracle
Principal Software Support Engineer – JavaOracle • Chicago, IL, United States
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Principal Software Support Engineer – Java

Principal Software Support Engineer – Java

Oracle • Chicago, IL, United States
2 days ago
Salary
$99,600.00 yearly
Job type
  • Full-time
Job description

Join our Health Applications team to build the next generation of cloud-native EHR platforms. This is a hands-on, high-impact role where you will shape both technical architecture and product direction from the ground up.

You’ll operate at the intersection of distributed systems, cloud infrastructure, and applied AI—designing intelligent, scalable, and resilient healthcare solutions that directly impact clinical outcomes.

What You’ll Do

  • Architect and build cloud-native EHR platforms using microservices and Kubernetes.
  • Design and deliver AI-driven automation and AIOps systems.
  • Lead end-to-end system design for scalability, reliability, and observability.
  • Stay hands-on with coding, debugging, and production delivery.
  • Drive engineering excellence through code reviews and best practices.
  • Mentor engineers and elevate team capability.
  • Partner cross-functionally to influence product and technical strategy.

Customer Impact & Technical Escalation

  • Serve as escalation point for complex customer issues beyond Tier 1/2.
  • Lead root cause analysis of critical incidents.
  • Collaborate across teams to resolve and prevent issues.
  • Provide implementation guidance for EHR deployments.

Systems, Integration & Operational Excellence

  • Design solutions for EHR integrations and ecosystem connectivity.
  • Identify risks and implement mitigation strategies.
  • Develop SOPs and operational automation.
  • Maintain knowledge bases and runbooks.
  • Work in Agile, continuous delivery environments.
  • Participate in 24x7 on-call rotation.

What You Bring

  • 7+ years building distributed systems.
  • Strong Java plus Python/Shell scripting.
  • Microservices and Kubernetes expertise.
  • Cloud experience (OCI, AWS, Azure, or GCP).
  • AI/ML or AIOps production experience.
  • Solution design for complex systems.
  • REST APIs, JSON/XML knowledge.
  • SQL and secure data handling.
  • Code reviews and mentoring experience.
  • Customer-facing troubleshooting experience.

Nice to Have

  • EHR or healthcare platform experience.
  • HL7/FHIR familiarity.
  • Oracle Health / New Millennium exposure.
  • Oracle DB experience.
  • Kubernetes experience.

Why This Role

  • Build greenfield healthcare systems.
  • Own architecture and product direction.
  • Work on applied AI in production.
  • High-autonomy, high-impact environment.
Disclaimer:

Certain . based or . customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $99,600 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4


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Principal Software Support Engineer – Java • Chicago, IL, United States

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